William Clancy Email
Director - End User Experience @ Datacom
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William Clancy Location
- Sydney, NSW, AU
William Clancy Work
- 2024 -now Director - End User Experience @
- 2021 -2024 Director - CX Technology @
- 2017 -2021 Associate Director @
- 2014 -2017 General Manager Operations @
- 2012 -2013 Divisional Manager - Australia @
- 2012 -2012 Divisional Manager - Microsoft @
- 2010 -2012 Divisional Manager - Microsoft @
- 2008 -2010 Business Manager - Microsoft Customer Service @
- 2006 -2008 Team Manager - Microsoft Customer service @
- 2004 -2006 Knowledge Manager - Microsoft @
- 2003 -2004 Microsoft Technical Support @
- 2000 -2003 Customer Service Officer @
William Clancy Education
- Macquarie Graduate School of Management
Certificate of General Management (General Management)
2011-2012 - University of Western Sydney
Bachelor of Technology - BTech
2001-2004 - University of Technology Sydney
Six Sigma Greenbelt
William Clancy Skills
- COPC
- Social Media Monitoring
- Six Sigma
- Customer Service
- Call Center
- Operations Management
- Contact Centre
- Outsourcing
- Process Improvement
- Customer Satisfaction
- Business Management
- Business Analysis
- BPO
- Project Planning
- Account Management
- Contact Centers
- Management
- Call Centers
- Project Management
- Service Delivery
- Technical Support
- Vendor Management
- IT Service Management
- ITIL
- Business Process Improvement
- Leadership
- Team Leadership
- Service Management
- Customer Experience
- Sla
- Stakeholder Management
- Change Management
- Team Management
- Project Delivery
- Managed Services
- Cloud Computing
- IT Management
- CRM
- IT Outsourcing
- Support
- Business Process Outsourcing Bpo
- Business Process Outsourcing
William Clancy Summary
- William Clancy, based in Sydney, NSW, AU, is currently a Director - End User Experience at Datacom. William Clancy brings experience from previous roles at Datacom. William Clancy holds a 2011 - 2012 Certificate of General Management in General Management @ Macquarie Graduate School of Management. With a robust skill set that includes COPC, Social Media Monitoring, Six Sigma, Customer Service, Call Center and more. William Clancy has 3 emails on RocketReach.
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