William Bernard Email
Cluster Director of Revenue Management and Reservations @ InterContinental Lyon - Hotel Dieu
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William Bernard Location
- Caluire-et-Cuire, FR
William Bernard Work
- Cluster Director of Revenue Management and Reservations @ (August 2024 - Present)
- Responsable service clients @ (February 2023 - August 2024)
- Head of Customer Success @ (May 2021 - February 2023)
- Sales Team Leader @ (October 2020 - April 2021)
- Director of Revenue and Reservations @ (September 2019 - January 2020)
- Revenue Manager @ (March 2019 - September 2019)
- Revenue Manager @ (May 2017 - March 2019)
- Revenue managment and Reservations intern @ (June 2016 - December 2016)
- Receptionist - concierge @ Hotel Taïwana (May 2015 - November 2015)
- Event Coordinator @ (April 2014 - May 2015)
- Host @ (May 2014 - August 2014)
- Steward @ Les Nuits de Fourviere Festival (June 2010 - July 2014)
William Bernard Education
- Vatel France
MBA in International Hotel Management (Administration / gestion de l''hospitalité)
2014-2017 - Université Claude Bernard Lyon 1
Mathématiques appliquées
2011-2014 - CPE Lyon
Bachelor of Applied Science (Ingénierie électrique, électronique et des communications)
2008-2011
William Bernard Skills
- Analyse des revenus
- Analytical Capability
- Anglais
- Benchmarking
- Budget
- Business
- Communication
- Communication interpersonnelle
- Compétences interpersonnelles
- Concierge Services
- Customer Experience
- Customer Satisfaction
- Data-driven Decision Making
- English
- Event Management
- Financial Metrics
- Front Office
- Gestion d'évènement
- Gestion du département
- Gestion d’équipe
- Gestion hôtelière
- Hospitality Management
- Hôtellerie
- IHG reporting
- Informatique
- Intégration des nouveaux employés
- Key Performance Indicators
- Leadership
- Leadership d’équipe
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Opera
- Organization Skills
- Parcours client
- Polyvalence
- Présentations
- Prévisions
- RGI analysis
- Recrutement
- Réceptionniste
- Réflexion stratégique
- SBRP
- Service client
- Service clientèle
- Services de conciergerie
- Team Building
- hiring
- holidex+
- Écoles de commerce
- Événements privés
William Bernard Summary
- William Bernard, based in Caluire-et-Cuire, FR, is currently a Cluster Director of Revenue Management and Reservations at InterContinental Lyon - Hotel Dieu. William Bernard brings experience from previous roles at elmy, GoStudent and Four Seasons Hotels and Resorts. William Bernard holds a 2014 - 2017 MBA in International Hotel Management in Administration / gestion de l''hospitalité @ Vatel France. With a robust skill set that includes Analyse des revenus, Analytical Capability, Anglais, Benchmarking, Budget and more. William Bernard has 2 emails on RocketReach.
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