Will O'Keeffe's Location
Hudson, MA, US
Will O'Keeffe's Work
- Vice President, Global Support @ Mimecast
- Customer Experience Consulting @ Self-employed
- Vice President of Customer Success @ project44
- VP Customer Solutions @ Rapid7
- VP Global Support @ Rapid7
- Vice President Global Customer Support @ Acquia
- Sr. Director eCommerce Global Customer Support @ Oracle
- Vice President, Customer Services and Education @ Art Technology Group
- Director of Customer Services and Application Mgmt @ Navisite
- Principal @ PRTM
Will O'Keeffe's Education
- Questrom School of Business, Boston University
Master of Business Administration - MBA
1992 - 1994 - Wesleyan University
BA (Economics)
1985 - 1989 - Questrom School of Business, Boston University
MBA (Business)
1992 - 1994
- Wesleyan University
Bachelor of Arts - BA (Economics)
1985 - 1989
Will O'Keeffe's Skills
- Customer Retention
- SaaS
- IT Strategy
- E Commerce
- Program Management
- Professional Services
- Process Engineering
- Business Analysis
- Executive Management
- Customer Service
Will O'Keeffe's Summary
Will O'Keeffe, based in Hudson, MA, US, is currently a Vice President, Global Support at Mimecast, bringing experience from previous roles at Self-employed, project44 and Rapid7. Will O'Keeffe holds a 1992 - 1994 Master of Business Administration - MBA @ Questrom School of Business, Boston University. With a robust skill set that includes Customer Retention, SaaS, IT Strategy, E Commerce, Program Management and more, Will O'Keeffe contributes valuable insights to the industry.
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