2013 -2018 Vice President Global Customer Support @
2011 -2013 Sr. Director eCommerce Global Customer Support @
2003 -2011 Vice President, Customer Services and Education @
2000 -2003 Director of Customer Services and Application Mgmt @
1990 -2000 Principal @
Will O'Keeffe Education
Questrom School of Business, Boston University
Master of Business Administration - MBA
1992-1994
Questrom School of Business, Boston University
MBA (Business)
1992-1994
Wesleyan University
BA (Economics)
1985-1989
Wesleyan University
Bachelor of Arts - BA (Economics)
1985-1989
Will O'Keeffe Skills
Customer Retention
SaaS
IT Strategy
E Commerce
Program Management
Professional Services
Process Engineering
Business Analysis
Executive Management
Customer Service
Enterprise Software
Integration
Strategy
Will O'Keeffe Summary
Will O'Keeffe, based in Hudson, MA, US, is currently a Senior Vice President, Customer Experience and Delivery at Mimecast. Will O'Keeffe brings experience from previous roles at Mimecast, Self-employed and project44. Will O'Keeffe holds a 1992 - 1994 Master of Business Administration - MBA @ Questrom School of Business, Boston University. With a robust skill set that includes Customer Retention, SaaS, IT Strategy, E Commerce, Program Management and more. Will O'Keeffe has 1 emails and 2 mobile phone numbers on RocketReach.
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