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Will Fugette Location
Birmingham, AL, US
Will Fugette Work
Vice President Client Success & Service Quality @ (March 2023 - Present)
Senior Director Of Operations @ (January 2012 - October 2019)
Senior Director of Operations @
Senior Director of Operations @ (January 2012 - November 2019)
Director of Operations @ (January 2006 - January 2012)
Director of Partner Services @ (January 2004 - January 2006)
Director of Operations @ (January 2003 - January 2004)
Director and General Manager @ Cyberrep (January 2001 - January 2003)
Operations Manager @ (January 2000 - January 2001)
Operations Manager @ (January 1998 - January 2000)
Technical Team Leader @ (May 1993 - December 1997)
Will Fugette Education
Sullivan University
Bachelor Of Business Administration (Computer Science)
1993-1997
Tates Creek Senior High 1988-1991
Will Fugette Skills
Customer Experience
Quality Management
Development And Delivery Of Training
Team Building
Project Managers
BPO
Consulting
Human Resources
Call Center
Executive Management
Client Service Oriented
Sales
Data Entry
Customer Satisfaction
Government
Telecommunications
Business Analysis
Business Development
Vendor Management
Team Leadership
Process Improvement
Quality Assurance
Strategic Planning
Workforce Management
P&L Responsibility
Telemarketing
Management Consulting
Kaizen Leadership
Operations Management
Contact Centers
IT Operations
P&L Management
Proposal Writing
Program Management
Cross Functional Team Leadership
Training
Change Management
Customer Service
Enterprise Software
Management
Call Center Development
Coaching
Outsourcing
Call Centers
Service Delivery
Information Management
Recruiting
CRM
Executive Coaching
Cost Reduction Strategies
Will Fugette Summary
Will Fugette, based in Birmingham, AL, US, is currently a Vice President Client Success & Service Quality at Collective Solution. Will Fugette brings experience from previous roles at Agero, Inc., Center for Creative Leadership and Senture, LLC. Will Fugette holds a 1993 - 1997 Bachelor Of Business Administration in Computer Science @ Sullivan University. With a robust skill set that includes Customer Experience, Quality Management, Development And Delivery Of Training, Team Building, Project Managers and more. Will Fugette has 6 emails and 6 mobile phone numbers on RocketReach.
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