Wilbert Yu Email
Senior IT Operations Engineer @ Exacot
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Wilbert Yu Location
- Central Luzon, Philippines
Wilbert Yu Work
- 2024 -now Senior IT Operations Engineer @
- 2021 -now IT Cloud Support Engineer @
- 2012 -2021 IT Team Leader @
- 2009 -2012 Dell Representative @
Wilbert Yu Education
- iACADEMY - Makati City
Bahelor of Science in Information Technology (Computer/Information Technology Administration and Management)
2005-2009
Wilbert Yu Skills
- IT Operations
- System Administration
- Networking
- Team Performance
- Okta Administration
- Office 365
- Key Performance Indicators
- Customer Satisfaction
- Problem Solving
- IT Service Management Tools
- Service Desk Management
- Service-Level Agreements (SLA)
- Contact Centers
- Information Technology
- Business Process Outsourcing (BPO)
- Service Delivery
- Analytical Skills
- Team Management
- Team Leadership
- Customer Service
- Management
- English
- VXI
- Business Operations
- Active Directory
- Microsoft SQL Server
- Avaya Site Administration (ASA)
- Avaya IP Telephony
- Windows
- Windows Server
- Windows Deployment Services (WDS)
- Help Desk Support
- Business Process
- SQL
- helpdesk ticket
- VDI
- Citrix
- NICE Call Recording
- Linux
- IT Service Management
- Microsoft Office
- Network Troubleshooting
- Server Administration
- VMWare
Wilbert Yu Summary
- Wilbert Yu, based in Central Luzon, Philippines, is currently a Senior IT Operations Engineer at Exacot. Wilbert Yu brings experience from previous roles at Exacot, VXI Global Holdings and TELUS International Philippines. Wilbert Yu holds a 2005 - 2009 Bahelor of Science in Information Technology in Computer/Information Technology Administration and Management @ iACADEMY - Makati City. With a robust skill set that includes IT Operations, System Administration, Networking, Team Performance, Okta Administration and more. Wilbert Yu has 2 emails on RocketReach.
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