WestCX Information

WestCX is the intelligent communication layer for regulated industries—driving trusted, AI-powered journeys across the moments that matter most. Built for healthcare, pharmacy, financial services, and other complex environments, WestCX connects data, systems, and channels to ensure the right message reaches the right person at the right time—delivering better outcomes for both organizations and the people they serve. At the center is WestCX Orchestrate—the system of action that coordinates every campaign, conversation, and interaction into a single connected journey. Our Values: • Champion Our Customers – Every decision starts with the people we serve. • Earn Trust Always – Privacy, security and reliability are non-negotiable. • Unite and Amplify – Listen, include and empower – the best solutions come from working together. • Innovate with Purpose – Ensure AI drives real-world impact and measurable outcomes. • Rise to Every Challenge – Face obstacles head-on, learn from setbacks and deliver excellence every time. WestCX brings together the proven capabilities of the Mosaicx and Televox brands that power the WestCX platform today.