Wesley Williams Email & Phone Number
Director of Operations @ Foundever
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Wesley Williams Location
- Morristown, TN, US
Wesley Williams Work
- Director of Operations @ (October 2021 - Present)
- Director of Operations @ (May 2012 - Present)
- Director Site Operations @ (September 2021 - Present)
- Senior Operations Manager @ SYKES (July 2020 - September 2021)
- Operations Manager, Area Operations @ SYKES (May 2015 - July 2020)
- Account Manager @ SYKES (March 2012 - May 2015)
- Business Owner @ Graphic Solutions (December 2000 - May 2014)
Wesley Williams Education
- Mountain Empire Community College
Associate of Science (A.S.) (Criminal Justice/Police Science)
2000-2002
Wesley Williams Skills
- Service Center
- Performance Motivation
- People Management
- Knowledge Acquisition
- Financial Management
- Business Management
- Business Acumen
- Problem Solving
- Budgeting
- Management
- Leadership
- Customer Service
- Team Leadership
- Customer Satisfaction
- Call Centers
- Coaching
- Performance Management
- Training
- Process Improvement
- Customer Experience
- Team Building
- Workforce Management
- Business Process Improvement
- Vendor Management
- Outsourcing
- Contact Centers
- Sales
- Customer Retention
- Employee Training
- Service Delivery
- Employee Learning & Development
- Call Center Administration
- Contact Center Operations
- Call Center Development
- Customer Service Training
- Contact Center Strategy
- Change Management
- Project Management
- Microsoft Excel
Wesley Williams Summary
- Wesley Williams, based in Morristown, TN, US, is currently a Director of Operations at Foundever. Wesley Williams brings experience from previous roles at Sitel Group and SYKES. Wesley Williams holds a 2000 - 2002 Associate of Science (A.S.) in Criminal Justice/Police Science @ Mountain Empire Community College. With a robust skill set that includes Service Center, Performance Motivation, People Management, Knowledge Acquisition, Financial Management and more. Wesley Williams has 2 emails and 3 mobile phone numbers on RocketReach.
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