Wesley Williams Email & Phone Number
Director of Operations @ Foundever
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Wesley Williams Location
- Morristown, TN, US
Wesley Williams Work
- 2021 - now Director of Operations @
- 2012 - now Director of Operations @
- 2021 - now Director Site Operations @
- 2020 - 2021 Senior Operations Manager @ SYKES
- 2015 - 2020 Operations Manager, Area Operations @ SYKES
- 2012 - 2015 Account Manager @ SYKES
- 2000 - 2014 Business Owner @ Graphic Solutions
Wesley Williams Education
- Mountain Empire Community College
Associate of Science (A.S.) (Criminal Justice/Police Science)
2000 - 2002
Wesley Williams Skills
- Service Center
- Performance Motivation
- People Management
- Knowledge Acquisition
- Financial Management
- Business Management
- Business Acumen
- Problem Solving
- Budgeting
- Management
- Leadership
- Customer Service
- Team Leadership
- Customer Satisfaction
- Call Centers
- Coaching
- Performance Management
- Training
- Process Improvement
- Customer Experience
- Team Building
- Workforce Management
- Business Process Improvement
- Vendor Management
- Outsourcing
- Contact Centers
- Sales
- Customer Retention
- Employee Training
- Service Delivery
- Employee Learning & Development
- Call Center Administration
- Contact Center Operations
- Call Center Development
- Customer Service Training
- Contact Center Strategy
- Change Management
- Project Management
- Microsoft Excel
Wesley Williams Summary
- Wesley Williams, based in Morristown, TN, US, is currently a Director of Operations at Foundever. Wesley Williams brings experience from previous roles at Sitel Group and SYKES. Wesley Williams holds a 2000 - 2002 Associate of Science (A.S.) in Criminal Justice/Police Science @ Mountain Empire Community College. With a robust skill set that includes Service Center, Performance Motivation, People Management, Knowledge Acquisition, Financial Management and more. Wesley Williams has 2 emails and 3 mobile phone numbers on RocketReach.
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