Wes Cole's Location
Cedar Rapids, IA, US
Wes Cole's Work
- Call Center Director @ SecurityCoverage, Inc.
- Director of Training and Quality and Process @ NRTC
- Call Center Supervisor @ Magid
- Customer Service Supervisor @ MCI
Wes Cole's Education
- Kirkwood Community College
Associate of Arts (AA) (Retail Marketing/Management)
1993 - 1995
Wes Cole's Skills
- Troubleshooting
- Customer Service
- Call Centers
- Technical Support
- Management
- Windows
- Telecommunications
- Software Documentation
- Help Desk Support
- Customer Satisfaction
Wes Cole's Summary
Wes Cole, based in Cedar Rapids, IA, US, is currently a Call Center Director at SecurityCoverage, bringing experience from previous roles at NRTC, Frank N. Magid Associates and MCI. Wes Cole holds a 1993 - 1995 Associate of Arts (AA) in Retail Marketing/Management @ Kirkwood Community College. With a robust skill set that includes Troubleshooting, Customer Service, Call Centers, Technical Support, Management and more, Wes Cole contributes valuable insights to the industry. Wes Cole has 2 emails on RocketReach.
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