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Wes Cole Location
Cedar Rapids, IA, US
Wes Cole Work
Call Center Director @ (November 2007 - Present)
Director of Training and Quality and Process @ (November 2007 - Present)
Call Center Supervisor @ (December 2005 - November 2007)
Customer Service Supervisor @ MCI (January 1993 - January 2005)
Wes Cole Education
Kirkwood Community College
Associate of Arts (AA) (Retail Marketing/Management)
1993-1995
Wes Cole Skills
Call Centers
Computer Repair
Contact Centers
Customer Satisfaction
Customer Service
Help Desk Support
Management
Network Design
Networking
Operating Systems
Software Documentation
Software Installation
Team Leadership
Technical Support
Telecommunications
Troubleshooting
Windows
Windows 7
Windows Server
XP
Wes Cole Summary
Wes Cole, based in Cedar Rapids, IA, US, is currently a Call Center Director at SecurityCoverage. Wes Cole brings experience from previous roles at NRTC, Frank N. Magid Associates and MCI. Wes Cole holds a 1993 - 1995 Associate of Arts (AA) in Retail Marketing/Management @ Kirkwood Community College. With a robust skill set that includes Call Centers, Computer Repair, Contact Centers, Customer Satisfaction, Customer Service and more. Wes Cole has 2 emails and 1 mobile phone numbers on RocketReach.
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