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Wendy Mace Location
Philadelphia, PA, US
Wendy Mace Work
Senior Director of Client Operations @ (April 2024 - Present)
Senior Director of Client Operations @ (March 2021 - Present)
Director Of Operations @ (September 2019 - March 2021)
Client Relations Director @ (October 2017 - September 2019)
Director of Operations @ IndependenceIT (June 2013 - October 2017)
Technical Account Manager @ (June 2008 - April 2013)
Wendy Mace Education
Lincoln Technical Institute
Associate ( Information Technology)
DALE CARNEGIE TRAINING
( Leadership Training for Managers, Leadership Training for Managers)
2007
HDI Certified Helpdesk Manager
Wendy Mace Skills
Easily Adaptable
Software Industry
Post-Sales
Client Services
Help Desk Management
Strategic Partnerships
Account Management
Service Delivery
Customer Relations
Building Relationships
Help Desk Support
Vendor Management
CRM
Customer Service
Process Improvement
Management
Team Leadership
Call Center
Project Management
Technical Support
Team Building
IT Management
Outsourcing
Troubleshooting
IT Service Management
Hardware
Servers
Cross-functional Team Leadership
Disaster Recovery
Managed Services
Customer Satisfaction
Mobile Devices
Information Technology
Cloud Computing
SaaS
Business Intelligence
Integration
IT Operations
Networking
SDLC
Business Analysis
Professional Services
Software Documentation
Network Administration
Solution Selling
Customer Relationship Management (CRM)
Business Process Improvement
Software as a Service (SaaS)
Personal Development
Communication
XP
Customer Relationship Management Crm
Software as a Service Saas
Operations
Cross Functional Team Leadership
Program Management
Analysis
Computer Hardware
Technology
Customer Relationship Management
Software as a Service
Wendy Mace Summary
Wendy Mace, based in Philadelphia, PA, US, is currently a Senior Director of Client Operations at Listrak. Wendy Mace brings experience from previous roles at Listrak, Omega Systems Consultants, Inc. and IndependenceIT. Wendy Mace holds a Associate in Information Technology @ Lincoln Technical Institute. With a robust skill set that includes Easily Adaptable, Software Industry, Post-Sales, Client Services, Help Desk Management and more. Wendy Mace has 2 emails and 3 mobile phone numbers on RocketReach.
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