Welldone Center Information

Welldone Center (WDC) is a call center company based in Yaoundé in Cameroon. We are an entity committed to managing remotely the relation you will have with both your clients and prospects. We use numerous human, organizational and technical resources to provide suitable solutions whenever requested and according to clients' needs. As a remote relation management centre, WDC optimises the use of phones and its mastery of ITs (Intranet, extranet, emails, chats, fax, SMS) to implement a multichannel relationship marketing policy. WDC embodies the main traits that make it a good partner, i.e. making calls, setting appointments, carrying out surveys, creating traffic, receiving Hotline calls, providing customer service, managing info lines, receiving orders, or offering a telephone switchboard. WDC provide its clients with multidirectional calling plateaus (Inbound/Outound - call making & reception) which ensure their easy and customised access to information. The company works round the clock, 7 days a week and can handle the needs of both French-speaking and English-speaking customers.