Wei K. Email
Technical Support Specialist Level 3 @ SOTI
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Wei K. Location
- County Galway, Ireland
Wei K. Work
- Technical Support Specialist Level 3 @ (February 2025 - Present)
- Technical Support Specialist Level 2 @ (April 2024 - February 2025)
- Technical Support Specialist Level 1 @ (July 2023 - March 2024)
- Student Ambassador @ (September 2022 - July 2023)
- Systems Administrator - Work Placement @ (January 2022 - August 2022)
- Digital Marketing and Multimedia Intern @ Plan For U Consultancy (June 2021 - July 2021)
- Barista @ DropTop Cafe (March 2019 - July 2019)
- Event Staff @ (September 2017 - September 2017)
Wei K. Education
- Atlantic Technological University
Bachelor of Business Information Systems (Honours) (Business/Office Automation/Technology/Data Entry)
2019-2023 - Swinburne University of Technology Sarawak Campus
Foundation in Information Technology & Multimedia (Information Technology)
2019-2019 - St. Xavier's Institution
SPM (SPM)
2013-2017
Wei K. Skills
- 3rd Line Support
- Analytical Skills
- Android Enterprise
- Application Support
- Business Analysis
- Business Analytics
- Business Information
- Business Intelligence (BI)
- Business Process
- Business Process Design
- Collaboration and Team
- Communication
- Continuous Improvement
- Customer Escalation Management
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Data Analysis
- Data Analytics
- Data Management
- Data Visualization
- Digital Marketing
- E-Commerce
- English
- Enterprise Support
- Event Management
- Game Development
- Game Programming
- IBM SPSS
- IT Service Management
- Information Systems
- Information Technology
- Initiative
- Interpersonal Communication
- Interpersonal Skills
- JavaScript
- Lua
- Microsoft 365
- Microsoft Access
- Microsoft Azure
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Microsoft SQL Server
- Net Promoter Score
- Networking
- Office 365
- Personal Development
- Personal Responsibility
- Presentation Skills
- Presentations
- Problem Solving
- Professional Phone Skills
- Programming
- Project Management
- Python (Programming Language)
- SOTI MobiControl
- SOTI XSight
- SQL
- Salesforce Lightning
- Search Engine Optimization (SEO)
- Sequel
- Social Media Marketing
- Software Troubleshooting
- Stakeholder Engagement
- Stock Management
- Team Leadership
- Technical Support
- Territory Account Management
- Troubleshooting
Wei K. Summary
- Wei K., based in County Galway, Ireland, is currently a Technical Support Specialist Level 3 at SOTI. Wei K. brings experience from previous roles at SOTI, Atlantic Technological University and Boston Scientific. Wei K. holds a 2019 - 2023 Bachelor of Business Information Systems (Honours) in Business/Office Automation/Technology/Data Entry @ Atlantic Technological University. With a robust skill set that includes 3rd Line Support, Analytical Skills, Android Enterprise, Application Support, Business Analysis and more. Wei K. has 1 emails on RocketReach.
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