Wayne Dookie Email
Principal Consultant and Certified Technical Architect (CTA), ServiceNow @ SageX Transformations
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Wayne Dookie Location
- Ajax, ON, CA
Wayne Dookie Work
- 2025 -now Principal Consultant and Certified Technical Architect (CTA), ServiceNow @
- 2016 -now Principal Consultant and Senior Solutions Architect - Enterprise Service Management @
- 2024 -2024 Senior Solution Architect @
- 2021 -2024 Senior Solutions Architect @
- 2023 -2024 Senior Solutions Architect @
- 2023 -2023 Senior Solutions Architect @
- 2020 -2021 Senior Solutions Architect @
- 2018 -2020 Senior Solution Consultant @
- 2018 -2018 Senior Solution Consultant @
- 2017 -2018 Senior Solution Consultant @
- 2017 -2017 Senior Solution Consultant @
- 2017 -2017 Senior Solution Consultant @
- 2016 -2016 ServiceNow Solution Consultant @
- 2013 -2015 ITSM Principle Consultant and Developer @
- 2011 -2013 Remedy Consultant @
- 2010 -2010 Senior Remedy ITSM Developer @
- 2008 -2010 Senior Remedy ITSM Developer @
- now
- 2015 -2017 Configuration Manager and ADDM Adminstrator and ITSM Consultant @ RockSteady Solutions
- 2016 -2016 Senior BMC Discovery Consultant @ Cogeco
- 1998 -2008 BMC Remedy Developer and ITSM Consultant @ EDS Canada Inc.
Wayne Dookie Education
- Ryerson University
Bachelor of Engineering (B.Eng.) (Electrical and Computer Engineering)
1994-1998
Wayne Dookie Skills
- IT Service Management
- ITIL
- BMC Remedy
- CMDB
- Service Management
- Service Desk
- Requirements Analysis
- Incident Management
- System Deployment
- Integration
- Project Management
- Servers
- Service Delivery
- ITIL Certified
- BMC Patrol
- BMC ADDM 8.3 Administration/Configuration/Pattern Development/CAM Modeling
- BMC Atrium CMDB
- Requirements Gathering
- Technical Support
- Configuration Management
- Solution Architecture
- Release Management
- Oracle
- Problem Management
- ITIL v3 Foundations Certified
- IT Asset Management
- IT Management
- BMC ARS Development
- BMC ITSM
- Strategy
- SQL
- ServiceNow
- Architecture
- ServiceNow Service Mapping
Wayne Dookie Summary
- Wayne Dookie, based in Ajax, ON, CA, is currently a Principal Consultant and Certified Technical Architect (CTA), ServiceNow at SageX Transformations. Wayne Dookie brings experience from previous roles at Fully Managed by TELUS Business, BURNCO Rock Products Ltd, Cogeco Inc. and Dream. Wayne Dookie holds a 1994 - 1998 Bachelor of Engineering (B.Eng.) in Electrical and Computer Engineering @ Ryerson University. With a robust skill set that includes IT Service Management, ITIL, BMC Remedy, CMDB, Service Management and more. Wayne Dookie has 3 emails on RocketReach.
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