2008 -2008 Virtual Control Center Project - Remedy Developer @
2007 -2008 Bank of America Project - Remedy Developer @
2006 -2007 BellSouth RTR Project - Remedy Developer Lead @
2004 -2005 GMAC Project - Remedy Developer Lead @
2002 -2004 State of Tennessee - Remedy Developer @
Edward Hum Education
Centennial College
(Computer Programming)
1991-1994
(Management)
2016
Edward Hum Skills
Solution Architecture
Asset Management
CMDB
ITIL
BMC Remedy
IT Service Management
Incident Management
Integration
Service Desk
Problem Management
Configuration Management
Requirements Analysis
Service Management
Requirements Gathering
Change Management
ITIL v3 Foundations Certified
Project Management
ITIL Certified
Service Delivery
IT Asset Management
Remedy Ar System
Addm
Sla
Technology
Microsoft Excel
Contract Management
IT Strategy
License Management
Normalization
Data Reconciliation
Databases
Business Analysis
Software Development Life Cycle Sdlc
Training
Information Technology
Contract Negotiation
SDLC
Services
Aie
Software Development Life Cycle
Edward Hum Summary
Edward Hum, based in Canada, is currently a Principal Consultant and Certified Technical Architect (CTA), ServiceNow at SageX Transformations. Edward Hum brings experience from previous roles at Dutwa Consulting Inc., TELUS Business and BlackBerry. Edward Hum holds a 1991 - 1994 Centennial College. With a robust skill set that includes Solution Architecture, Asset Management, CMDB, ITIL, BMC Remedy and more. Edward Hum has 3 emails on RocketReach.
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