Edward Hum Email
Principal Consultant and Certified Technical Architect (CTA), ServiceNow @ SageX Transformations
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Edward Hum Location
- Canada
Edward Hum Work
- Principal Consultant and Certified Technical Architect (CTA), ServiceNow @ (August 2025 - Present)
- Principal Consultant - Enterprise Service Management @ (August 2025 - Present)
- Principal Consultant and Owner @ Dutwa Consulting Inc. (March 2008 - Present)
- Senior Solutions Architect - Enterprise Service Management @ (April 2016 - Present)
- Senior Consultant – BMC Remedy ITSM Consultant and CMDB Architect (Contract) @ (November 2013 - September 2015)
- Senior Consultant - BMC Remedy ITSM Consultant and CMDB Architect (Contract) @ (March 2013 - October 2013)
- Senior Consultant - BMC Remedy ITSM and CMDB (Contract) @ (September 2012 - February 2013)
- Lead Consultant - BMC Remedy Atrium CMDB (Contract) @ (July 2010 - July 2012)
- Senior Consultant - BMC Remedy ITSM and Atrium CMDB (Contract) @ (October 2009 - March 2010)
- Senior Consultant - BMC Remedy ITSM (Contract) @ (March 2009 - September 2009)
- Remedy Developer @ (February 1997 - February 2009)
- Toshiba Project - Remedy Developer @ (November 2008 - January 2009)
- Virtual Control Center Project - Remedy Developer @ (February 2008 - November 2008)
- Bank of America Project - Remedy Developer @ (May 2007 - January 2008)
- BellSouth RTR Project - Remedy Developer Lead @ (January 2006 - May 2007)
- GMAC Project - Remedy Developer Lead @ (October 2004 - December 2005)
- State of Tennessee - Remedy Developer @ (June 2002 - September 2004)
Edward Hum Education
- Centennial College
(Computer Programming)
1991-1994 -
(Management)
2016
Edward Hum Skills
- Solution Architecture
- Asset Management
- CMDB
- ITIL
- BMC Remedy
- IT Service Management
- Incident Management
- Integration
- Service Desk
- Problem Management
- Configuration Management
- Requirements Analysis
- Service Management
- Requirements Gathering
- Change Management
- ITIL v3 Foundations Certified
- Project Management
- ITIL Certified
- Service Delivery
- IT Asset Management
- Remedy Ar System
- Addm
- Sla
- Technology
- Microsoft Excel
- Contract Management
- IT Strategy
- License Management
- Normalization
- Data Reconciliation
- Databases
- Business Analysis
- Software Development Life Cycle Sdlc
- Training
- Information Technology
- Contract Negotiation
- SDLC
- Services
- Aie
- Software Development Life Cycle
Edward Hum Summary
- Edward Hum, based in Canada, is currently a Principal Consultant and Certified Technical Architect (CTA), ServiceNow at SageX Transformations. Edward Hum brings experience from previous roles at SageX Transformations, Dutwa Consulting Inc. and TELUS Business. Edward Hum holds a 1991 - 1994 Centennial College. With a robust skill set that includes Solution Architecture, Asset Management, CMDB, ITIL, BMC Remedy and more. Edward Hum has 3 emails on RocketReach.
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