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Wayne Cole Location
Fort Lauderdale, FL, US
Wayne Cole Work
2015 -now Senior Information Technology Leader @
2024 -now Adjunct Professor @
2020 -now Adjunct Professor @
2003 -2015 Manager of Project Management @
1999 -2003 Information Technology Manager @
1996 -1997 Programmer Analyst @ Avanti Case-Hoyt
1994 -1996 System Tester @
Wayne Cole Education
Tuskegee University
(Computer Science)
1990-1994
Wayne Cole Skills
Business Analysis
Vendor Management
Program Management
Call Center
Outsourcing
Workforce Management
Telecommunications
Troubleshooting
Business Process Improvement
PMP
Customer Satisfaction
Project Portfolio Management
Process Improvement
Visio
SDLC
Team Building
Software Project Management
ACD
Analysis
BPO
Business Intelligence
Business Process
CRM
Call Centers
Change Management
Contact Centers
Cross-functional Team Leadership
Disaster Recovery
Data Center
Customer Experience
IT Operations
IT Service Management
ITIL
Integration
Leadership
MS Project
Management
Offshoring
Operations Management
Quality Assurance
Project Management
Resource Management
Requirements Analysis
PMO
Software Documentation
Six Sigma
SharePoint
Service Delivery
IT Management
Customer Relationship Management (CRM)
Wayne Cole Summary
Wayne Cole, based in Fort Lauderdale, FL, US, is currently a Senior Information Technology Leader at NextEra Energy, Inc.. Wayne Cole brings experience from previous roles at Florida Atlantic University, Florida International University, Alorica and Americall. Wayne Cole holds a 1990 - 1994 Tuskegee University. With a robust skill set that includes Business Analysis, Vendor Management, Program Management, Call Center, Outsourcing and more. Wayne Cole has 2 emails and 1 mobile phone numbers on RocketReach.
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