Walter Smith Email & Phone Number
Global Head of Client Experience (CX) @ HCL America, Inc.
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Walter Smith Location
- Naples, FL, US
Walter Smith Work
- Global Head of Client Experience (CX) @ (January 2026 - Present)
Walter Smith Education
- University of Florida
Bachelor Of Science (Computer And Information Science, Information Science, Computer)
1982-1986
Walter Smith Skills
- AI Strategy
- Application Lifecycle Management
- Business Application Delivery
- Business Intelligence
- Business Process
- Business Process Improvement
- Cloud Computing
- Cloud Infrastructure
- Cross-functional Team Leadership
- Customer Experience
- Customer Satisfaction
- Customer Service
- Data Archiving
- Data Center
- Digital Transformation
- Disaster Recovery
- ERP
- Enterprise Architecture
- Enterprise IT Infrastructure
- Enterprise IT Strategy
- Enterprise Software
- Executive Management
- Global Infrastructure Management
- Global Leadership
- Global Optimization
- Hybrid Cloud
- IT Enabled Business Transformation
- IT Infrastructure Management
- IT Infrastructure Operations
- IT Integration
- IT Management
- IT Operations
- IT Service Delivery
- IT Service Management
- IT Strategy
- ITIL
- Information Technology
- Infrastructure
- Infrastructure Management
- Integration
- Leadership
- Leadership Communication
- Management
- Managing Global Operations
- Mergers & Acquisitions (M&A)
- Multi-million Dollar Budgets
- Networking
- Operational Excellence
- Operational excllence
- Outsourcing
- PMO
- PMP
- Process Improvement
- Product Development
- Program Management
- Project Management
- Project Portfolio Management
- Quality Assurance
- SaaS
- Security
- Security Compliance
- Service Delivery
- Service Desk Management
- Service Optimization
- Service Portfolio Management
- SharePoint
- Software Development
- Software Project Management
- Strategic Planning
- Strategy
- Technology Enabled Business Transformation
- Technology Management
- Trusted Business Partner
- Vendor Management
- Virtualization
- Business Analysis
- Cross Functional Team Leadership
- Six Sigma
- Sales
Walter Smith Summary
- Walter Smith, based in Naples, FL, US, is currently a Global Head of Client Experience (CX) at HCLTech. Walter Smith holds a 1982 - 1986 Bachelor Of Science in Computer And Information Science, Information Science, Computer @ University of Florida. With a robust skill set that includes AI Strategy, Application Lifecycle Management, Business Application Delivery, Business Intelligence, Business Process and more. Walter Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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