2016 -2019 Director Of Administrative Operations @ Safe Haven Recovery House
2013 -2015 Assistant General Manager - Operations @ Serco Global Philippines Inc.
2011 -2013 Operations Manager @
2008 -2011 Senior Group Manager @
2005 -2008 Senior Team Leader @
2003 -2004 Associate for Real Estate and Financial @ Janson's International BPO
Von Ryan Castillo Education
AMA Computer College
Bachelor of Computer Science (Computer Science)
1999-2003
Mt. San Antonio College
(Marketing)
1997-1999
Von Ryan Castillo Skills
Operations Management
Vendor Management
Call Centers
BPO
Customer Satisfaction
Customer Service
MIS
Management
Outsourcing
Performance Management
Service Delivery
Team Management
Customer Experience
Business Process Outsourcing (BPO)
Business Process Outsourcing Bpo
Training
Von Ryan Castillo Summary
Von Ryan Castillo, based in Cebu City, PH, is currently a Vice President of Customer Experience at Six Eleven Global Services and Solutions. Von Ryan Castillo brings experience from previous roles at Six Eleven Global Services and Solutions, Alorica, Asurion and FiberHome. Von Ryan Castillo holds a 1999 - 2003 Bachelor of Computer Science in Computer Science @ AMA Computer College. With a robust skill set that includes Operations Management, Vendor Management, Call Centers, BPO, Customer Satisfaction and more. Von Ryan Castillo has 3 emails on RocketReach.
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