Team Leader Quality @ Convergys (July 2004 - March 2007)
Vivek Sharma Education
Marathwada Institute of Technology
BE (Computers)
1992-1996
St. Anselm's, Ajmer
Vivek Sharma Skills
BPO
Business Process Re-engineering
Business Transformation
COPC
Contact Center Management
Leadership
MIS
Management
Offshoring
Outsourcing
Process Excellence
Process Improvement
Process Management
Requirements Analysis
Service Delivery
Six Sigma
Team Management
Training
Transition Management
Vendor Management
Vivek Sharma Summary
Vivek Sharma, based in Noida, UP, IN, is currently a Asst. Vice President- Quality, Learning and Development at IT BY DESIGN. Vivek Sharma brings experience from previous roles at Concentrix, Tech Mahindra, Aegis Limited and Convergys. Vivek Sharma holds a 1992 - 1996 BE in Computers @ Marathwada Institute of Technology. With a robust skill set that includes BPO, Business Process Re-engineering, Business Transformation, COPC, Contact Center Management and more. Vivek Sharma has 2 emails and 7 mobile phone numbers on RocketReach.
Looking for a different Vivek Sharma?
Find contact details for 700 million professionals.