Head Concierge and Guest Relations Manager @ (August 2022 - Present)
Sales Coordinator @ (September 2021 - August 2022)
Concierge @ (May 2019 - September 2021)
Management Assistant @ (October 2020 - June 2021)
President @ (December 2014 - September 2020)
Head Concierge and Guest Relations Manager @ (July 2017 - May 2019)
Head Concierge and Front Office Manager @ (February 2017 - July 2017)
Head Concierge and Front Office Manager @ (April 2013 - February 2017)
Kouluttaja and trainer @ (August 2014 - April 2015)
Receptionist and Duty Manager @ (August 2011 - April 2013)
Receptionist and Duty Manager @ (October 2007 - July 2010)
Receptionist @ (January 2006 - October 2007)
Virpi Vidal Education
Haaga-Helia University of Applied Sciences
BA in Hospitality Management (Hotel, Restaurant and Tourism Management)
2005-2008
Colegio Superior de Gastronomia
Licenciatura en Gastronomia (Gastronomy)
1999-2002
Queen Mary School 1989-1998
Virpi Vidal Skills
Public Speaking
Executive Support
Event Coordination
Sales Processes
Presentations
Workload Prioritization
Customer Experience
Leadership
Interpersonal Skills
Luxury
Communication
Reservations
Property Management Systems
Luxury Travel
Customer Relationship Management (CRM)
Customer Loyalty
Guest Recovery
Customer Service
Opera
Fidelio
Microsoft Office
Hospitality
Hotel reservations
Front Office
Guest satisfaction
Tourism
Restaurants
Gastronomy
Hotel Booking
Teamwork
Catering
Hospitality Management
Customer Satisfaction
Event Management
Hospitality Industry
Hotels
Hotel Management
Concierge Services
Team Leadership
Team Management
Office Administration
Food & Beverage
Management
English
Pre-opening
Rooms Division
Training
Opening Hotels
Food Service
Spanish
Guest Service Management
Guest Experience
Public Relations
Change Management
Social Media
Microsoft Excel
Strategic Planning
Virpi Vidal Summary
Virpi Vidal, based in Helsinki, FI, is currently a Zone Director - Scandinavia at Les Clefs d'Or® International. Virpi Vidal brings experience from previous roles at Les Clefs d'Or® International, Hotel Haaga Central Park, Haaga-Helia University of Applied Sciences and Scandic Hotels. Virpi Vidal holds a 2005 - 2008 BA in Hospitality Management in Hotel, Restaurant and Tourism Management @ Haaga-Helia University of Applied Sciences. With a robust skill set that includes Public Speaking, Executive Support, Event Coordination, Sales Processes, Presentations and more. Virpi Vidal has 1 emails and 1 mobile phone numbers on RocketReach.
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