Les Clefs d'Or® International Information

Les Clefs d’Or is a professional association of hotel concierges in virtually every corner of the world. Our organization has over 4000 members in 80 countries and 536 locations. Our members are easily identified by the crossed golden keys on our lapels. We are an elite association, globally connected, committed to professional development, and driven to setting new standards for guest service perfection. With roots dating back to 1929, officially founded in France in 1952, Les Clefs d ́Or is a not-for-profit organization based on two pillars: service and friendship. To earn the right to wear the golden keys, aspiring concierges must have several years of experience as a hotel concierge, pass comprehensive testing and prove beyond doubt their ability to deliver the highest quality of service. We are local experts with access to our global network of members. No one knows the world like Les Clefs d’Or. Never outsourced, Les Clefs d’Or Concierges are directly employed by the hotels we work in. We offer an unbiased service not aligned with tour companies or other service providers. We always have your best interest at heart. The golden keys are your assurance that everything we recommend is the best choice for you! This is our promise. Our recommendations are based on personal experiences and „up to date“ knowledge. Our members are local experts because we go where we recommend. Serving more than 100 million guests every year, Les Clefs d’Or members fulfil an infinite variety of requests from the everyday to the extraordinary.