Vipin Thomas Email & Phone Number
Senior Director - Global CX Customer Solutions and Strategy @ Freshworks
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Vipin Thomas Location
- Chennai, TN, IN
Vipin Thomas Work
- 2026 -now Senior Director - Global CX Customer Solutions and Strategy @
- 2021 -2026 VP Revenue Operations and Strategy @
- 2025 -2026 Council Member @
- 2012 -2025 Contributing Writer @
- 2019 -2021 Director of Revenue Operations @
- 2017 -2019 Head of Customer Success (Freshservice) @
- 2016 -2017 Manager of Customer Success (Freshservice) @
- 2011 -2016 Sr. Manager - Product and Customer Success @
- 2009 -2011 Manager - Key Accounts @
- 2008 -2009 Founder and Executive Officer @ Pathfinderz
Vipin Thomas Education
- Coventry University
MBA (MBA, International Business)
2008-2009 - Pune University
B.Com (B.Com, Business Administration)
2003-2006 - Symbiosis Institute of Business Management, Pune
Six Sigma (Six Sigma)
Vipin Thomas Skills
- Product Management
- Customer Success
- Management
- Product Marketing
- Business Development
- Pre-sales
- Strategic Planning
- Customer Retention
- Team Building
- Leadership
- Business Strategy
- Integration
- Team Management
- Competitive Analysis
- Training
- CRM
- Customer Service
- Customer Relationship Management (CRM)
- Key Account Management
- Information Gathering
- Customer Relations
- Cross-functional Team Leadership
- Business Planning
- Talent Acquisition
- Quality Assurance
- Account Management
- Recruiting
- Retention Management
- Growth Strategies
- Customer Loyalty
- Cloud Computing
- Management Professional
- Capital
- Information Technology
- Entrepreneurship
- Cross Functional Team Leadership
- Funding
- Strategy
- RPO
- Microsoft Excel
- Pre Sales
- Public Speaking
- Customer Relationship Management Crm
- Recruitment
- Customer Relationship Management
Vipin Thomas Summary
- Vipin Thomas, based in Chennai, TN, IN, is currently a Senior Director - Global CX Customer Solutions and Strategy at Freshworks. Vipin Thomas brings experience from previous roles at SurveySparrow, Forbes Business Development Council and YourStory Media. Vipin Thomas holds a 2008 - 2009 MBA in MBA, International Business @ Coventry University. With a robust skill set that includes Product Management, Customer Success, Management, Product Marketing, Business Development and more. Vipin Thomas has 3 emails and 1 mobile phone numbers on RocketReach.
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