Vikram.v. Kumar Email
Head - Service Delivery @ Tata Consultancy Services
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Vikram.v. Kumar Location
- Cumming, GA, US
Vikram.v. Kumar Work
- Head - Service Delivery @ (August 2016 - Present)
- Head - Service Desk Practice @ (May 2012 - July 2016)
- Program Manager @ (October 2009 - May 2012)
- Technical Support Manager @ (October 2006 - October 2009)
- Process Lead @ (August 2002 - October 2006)
Vikram.v. Kumar Education
- Bangalore University
B.E (Chemical Engineering)
- St.Josephs Indian High School
Vikram.v. Kumar Skills
- Operations Management
- Operational Excellence
- Process Excellence
- ISO 9001-2008
- Six Sigma
- DMAIC
- Team Management
- Customer Satisfaction
- Cross-functional Team Leadership
- Performance Management
- Leadership
- IT Service Management
- Project Management
- Management
- Service Delivery
- Vendor Management
- Outsourcing
- Program Management
- Cross Functional Team Leadership
- Iso 9001 2008
- Engineering
- Sales
- ITIL
- Business Analysis
- Global Delivery
- Business Process
- Android Development
- Cognos Administration
- Core Java
- C
- C++
- Java
- SQL
- HTML
- Linux
- Windows
- JSP
- Programming
- JavaScript
- C#
- Algorithms
- MySQL
- Data Structures
- PHP
- CSS
- Unix
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Customer Service
- PowerPoint
- English
- Teaching
- Public Speaking
- Informatica
- Abinitio
- Oracle
- MS SQL
- Java Enterprise Edition
- IBM Mainframe
- Enterprise Cobol
- SQL DB2
- Scala
- Active Directory
- Incident Management
- Major Incident Management
- Committed to Customer Satisfaction
- Service Desk
- Change Management
- Problem Management
- Event Management
- Critical Incident Response
- Release Management
- Configuration Management
- IT Security Best Practices
- IT Asset Management
- ITIL Certified
- Sales Management
- Key Account Management
- Pre Sales
- Business Development
- Account Management
- Strategy
- Telecommunications
- Direct Sales
- Business Planning
- Marketing Strategy
- Contract Negotiation
- Management Consulting
- Analysis
- Managed Services
- Cloud Computing
- Sales Operations
- Networking
- Enterprise Software
Vikram.v. Kumar Summary
- Vikram.v. Kumar, based in Cumming, GA, US, is currently a Head - Service Delivery at Tata Consultancy Services. Vikram.v. Kumar brings experience from previous roles at Tata Consultancy Services, Dell and Firstsource Solutions Limited. Vikram.v. Kumar holds a B.E in Chemical Engineering @ Bangalore University. With a robust skill set that includes Operations Management, Operational Excellence, Process Excellence, ISO 9001-2008, Six Sigma and more. Vikram.v. Kumar has 2 emails on RocketReach.
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