Vikas Kapoor Email & Phone Number
Senior Vice President and Global Leader – AI Transformation @ EXL
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Vikas Kapoor Location
- India
Vikas Kapoor Work
- Senior Vice President and Global Leader – AI Transformation @ (April 2026 - Present)
- SVP and Operating Committee Leader, Global Head – Insurance Delivery @ (January 2025 - March 2026)
- Senior Vice President and Global Head – P and C Insurance @ (July 2014 - December 2024)
- Vice President and Business Leader @ (August 2010 - June 2014)
- Multiple positions @ (August 1999 - August 2010)
- Operations - International Services @ (June 1998 - July 1999)
- Card Services and Query Resolution @ (April 1996 - May 1998)
Vikas Kapoor Education
- Institute of Management Technology, Ghaziabad
MBA (Management)
1996-1997 - Delhi University
B.Sc (Mathematical Statistics)
1993-1996 - Don Bosco
High School (Mathematics and Computer Science)
1981-1993
Vikas Kapoor Skills
- BPO
- Outsourcing
- Offshoring
- Transition Management
- Service Delivery
- Vendor Management
- Operations Management
- Six Sigma
- MIS
- Team Management
- Call Center
- Process Management
- Re-engineering
- Workforce Management
- Process Excellence
- Business Transformation
- Performance Management
- Operational Excellence
- Employee Engagement
- Process Improvement
- Information Technology
- Technology
- Consulting
- Networking
- Business Analysis
- Finance
- Strategic Planning
- Strategy
- Microsoft Office
- Customer Service
- Governance
- Management
- Re Engineering
- Services
- Security
Vikas Kapoor Summary
- Vikas Kapoor, based in India, is currently a Senior Vice President and Global Leader – AI Transformation at EXL. Vikas Kapoor brings experience from previous roles at EXL. Vikas Kapoor holds a 1996 - 1997 MBA in Management @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes BPO, Outsourcing, Offshoring, Transition Management, Service Delivery and more. Vikas Kapoor has 2 emails and 1 mobile phone numbers on RocketReach.
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