Vikas Jaiswal Email & Phone Number
Director of Operations @ Cognizant
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Vikas Jaiswal Location
- Boston, MA, US
Vikas Jaiswal Work
- Director of Operations @ (November 2022 - Present)
- Director Of Operations @ (January 2021 - October 2022)
- General Manager @ (October 2018 - December 2020)
- Deputy General Manager @ (January 2016 - September 2018)
- Deputy General Manager @ (July 2015 - December 2015)
- Senior Manager @ (July 2013 - June 2015)
- Operations Management @ (May 2012 - June 2013)
- Manager- Operations @ (December 2011 - May 2012)
- Deputy Manager-Center Of Excellence @ (October 2009 - March 2012)
- Group Leader @ (February 2008 - September 2009)
- Training @ (March 2009 - May 2009)
- Team Leader @ (August 2006 - January 2008)
- Resolution Specialist @ (January 2005 - June 2006)
- Technical Support Associate @ (July 2004 - December 2005)
Vikas Jaiswal Education
- IHM Lucknow
Vikas Jaiswal Skills
- Analysis
- BPO
- Business Development
- Business Process
- Business Process Improvement
- Business Process Outsourcing (BPO)
- Business Strategy
- Business Transformation
- CRM
- Call Centers
- Contact Centers
- Customer Relationship Management (CRM)
- Digital Strategy
- Employee Engagement
- Global Delivery
- IT Service Management
- ITIL
- Invoicing
- Leadership
- MIS
- Management
- New Business Development
- Offshoring
- Operating Systems
- Operations Management
- Outsourcing
- People Management
- Performance Management
- Process Excellence
- Process Improvement
- Process Management
- Process Optimization
- Project Management
- Project Planning
- SLA
- Service Delivery
- Shared Services
- Strategy
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Time Management
- Training
- Transformation Programs
- Transition Management
- Troubleshooting
- Vendor Management
- Workforce Management
Vikas Jaiswal Summary
- Vikas Jaiswal, based in Boston, MA, US, is currently a Director of Operations at Cognizant. Vikas Jaiswal brings experience from previous roles at Cognizant and Firstsource. Vikas Jaiswal holds a IHM Lucknow. With a robust skill set that includes Analysis, BPO, Business Development, Business Process, Business Process Improvement and more. Vikas Jaiswal has 4 emails and 7 mobile phone numbers on RocketReach.
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