Vikas Aggarwal Email & Phone Number
Head of Service Management @ BAE Systems Air
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Vikas Aggarwal Location
- London, England, GB
Vikas Aggarwal Work
- Head of Service Management @ (July 2025 - Present)
- Head of Service Management @ (July 2025 - Present)
- Head of IT Service Management @ (December 2021 - July 2025)
- IT Service Delivery Manager @ (June 2020 - November 2021)
- Head of Service Management - Group Digital Platforms @ (February 2018 - September 2020)
- Head of IT Technical Services @ (March 2017 - February 2018)
- Senior IS Service Manager @ (January 2016 - March 2017)
- Global IT Service Manager and Head of Service Design and Transition @ (June 2013 - December 2015)
- IT Service Operations Manager @ (April 2012 - June 2013)
- Global Head of IT Services and Infrastructure @ (April 2008 - April 2012)
- IT Customer Relationship Manager @ (March 2006 - April 2008)
- IT Service Manager @ (August 2004 - March 2006)
- IT Major Incident Manager @ (October 2003 - August 2004)
- Finance and Marketing @ (January 2000 - January 2001)
Vikas Aggarwal Education
- City St George’s, University of London
Bsc Hons (Business Computing Systems)
1999-2003
Vikas Aggarwal Skills
- Problem Solving
- IT Transformation
- Service Desk
- Continuous Improvement
- Budget Management
- It operational stratery
- DevOps
- IT Management
- IT Operations
- ITIL
- PRINCE2
- SLA\OLA Management
- Contract Negotiations
- Operating Budgets
- Cost Reduction
- IT Service Management
- IT Service Design
- Incident Management
- Change Management
- Problem Management
- Capacity Planning
- BCDR Planning
- IT Outsourcing
- IT Outsourcing Management
- Offshore Resource Management
- Offshore Operations
- Cloud Computing
- SaaS
- Matrix Management
- IT Security
- Project Delivery
- Stakeholder Management
- Supplier Management
- Management
- Service Delivery
- Project Planning
- Outsourcing
- Strategy
- Contract Negotiation
- Supply Management
- Service Management
- Infrastructure
- Service Design
- Information Security
- Software as a Service (SaaS)
- IT Strategy
- Project Management
- Program Management
- Information Technology
- Team Management
- Business Relationship Management
- Cybersecurity
- Digital Transformation
- Global IT Operations
- IT Infrastructure Management
- IT Project & Program Management
- Incident Response
- Jira Service Desk
- Management Information Systems (MIS)
- Operational Excellence
- Service Delivery Management
- Service Providers
- Vendor Management
- Consulting
- Power
- Software as a Service Saas
- Tobacco
- Software as a Service
Vikas Aggarwal Summary
- Vikas Aggarwal, based in London, England, GB, is currently a Head of Service Management at BAE Systems Air. Vikas Aggarwal brings experience from previous roles at Edgewing, Toyota Connected Europe and TUI. Vikas Aggarwal holds a 1999 - 2003 Bsc Hons in Business Computing Systems @ City St George’s, University of London. With a robust skill set that includes Problem Solving, IT Transformation, Service Desk, Continuous Improvement, Budget Management and more. Vikas Aggarwal has 4 emails and 2 mobile phone numbers on RocketReach.
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