Director, Loyalty Marketing @ (July 2025 - July 2026)
Deputy Executive Manager, Membership Services and Operations @ (September 2021 - October 2024)
Director, Loyalty Program and Member Experience, Asia Pacific @ (January 2020 - September 2021)
Senior Manager, Account Management and Loyalty Solutions @ (January 2018 - December 2019)
Executive Manager, Membership Marketing and Relationship Management @ (January 2016 - December 2017)
Regional Director of Loyalty and Partner Marketing, Asia Pacific @ (January 2007 - December 2015)
Director of Certificate and Loyalty Marketing, Asia Pacific @ (January 2005 - January 2007)
Senior Sales Manager- Global Sales Office Asia Pacific @ (January 2003 - January 2005)
Sales Manager, Island Shangri-La Hotel Hong Kong @ (January 2001 - January 2003)
Sales Manager @ JW Marriott Hotel Hong Kong (January 1998 - January 2001)
Vicky Yau Education
Capilano University
(Hospitality Administration and Operation Management)
Vancouver Community College (VCC)
(Hotel Management and Operations)
Crofton House School
Canadian High School
Diocesen Girls' School
Vicky Yau Skills
Loyalty Marketing
Hotels
Hotel Management
Business Development
Hospitality Management
Marketing Strategy
Business Strategy
Marketing
Customer Relationship Management (CRM)
Marketing Communications
Pre-opening
Rooms Division
Event Management
Project Management
Program Management
Sales Management
Operations Management
Brand Management
Strategic Communications
Corporate Communications
Sales
Customer Satisfaction
Strategic Planning
Business Planning
Account Management
Strategy
Budgeting
Analytics
Management
Employee Training
Executive Management
Leadership
Customer Service
Negotiation
Loyalty Programs
Partnership Marketing
Horse Racing
B2B Marketing Strategy
Brand Loyalty
Relationship Management
Business-to-Business (B2B)
Strategic Partnerships
Hospitality Industry
Public Relations
Sales Presentations
Customer Loyalty Management
Affiliate Marketing
New Business Development
Guest Service Management
Sales & Marketing Alignment
Revenue Analysis
Hospitality
Hotel Booking
Tourism
Yield Management
Resorts
Banquets
CRM
Equestrian
Food & Beverage
Retail Marketing
strat
Retail Category Management
Hotel
Customer Relationship Management Crm
Brand Development
Corporate Branding
Food and Beverage
Market Research
Banquet Operations
Pre Opening
Corporate Brand
Program Development
Project Planning
Social Media Marketing
Social Media Communications
Customer Relationship Management
Business to Business
Vicky Yau Summary
Vicky Yau, based in Hong Kong, is currently a Senior Director, Loyalty, Brilliant by Langham at Langham Hospitality Group. Vicky Yau brings experience from previous roles at Langham Hospitality Group, The Hong Kong Jockey Club, Marriott International and Mastercard. Vicky Yau holds a Capilano University. With a robust skill set that includes Loyalty Marketing, Hotels, Hotel Management, Business Development, Hospitality Management and more. Vicky Yau has 2 emails and 2 mobile phone numbers on RocketReach.
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