Vicky Ruiz Email & Phone Number
Officer Collections and Recovery Team Manager @ Bank of America
5 free lookup(s).
Vicky Ruiz Location
- Victorville, CA, US
Vicky Ruiz Work
- 2017 - now Officer Collections and Recovery Team Manager @
- 2015 - 2016 Bilingual Small Business Operations Specialist @
- 2015 - 2015 Customer Service Manager @
- 2006 - 2013 Operations Manager Teller Coordinator @ Usbank
- 2006 - 2010 Customer Service Supervisor @ California National Bank
- 1997 - 2002 Assistant Branch Manager @
Vicky Ruiz Education
- Brigham Young University
Master of Computer Applications - MCA (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
2022 - 2026 - Calbright College
IT Support & Cybersecurity (Cyber/Computer Forensics and Counterterrorism)
2022 - 2024 - Cypress College
Associate of Arts and Sciences (AAS) (Business Administration and Management, General)
2014 - 2016 - Universidad de San Carlos de Guatemala
Master of Business Administration (M.B.A.) (Business Administration and Management, General)
1997 - 2002
Vicky Ruiz Skills
- • Banking operations and Report auditing
- • 13+ years management experience and customer service
- • Skilled in Outlook, word, Excel, PowerPoint
- • Cash-Handling Expert
- • Remittance and Wire Expert
- • Excellent mathematical abilities
- • 120 WPM, 10 key machine, encoding and microfilming machine
- Credit
- Customer Service
- Interviews
- Retail Banking
- Management
- Microsoft Office
- Sales
- Banking
- Team Leadership
- Team Building
- Training
- Microsoft Excel
- Communication
- Commercial Banking
- Sales Management
- Professional Phone Skills
- Phone Banking
- Technical Support
- Escalation Resolution
- Problem Solving
- Online Banking Specialist
- CRM
- Phone Etiquette
- Team Management
- Debt Collection
- Collections Management
- Corporate Recovery
- U.S. Fair Debt Collection Practices Act (FDCPA)
- Coaching & Mentoring
- Mentoring
- Organizational Leadership
- Operations Management
- Performance Management
- Exceed Sales Goals
- Customer Retention
- Customer Experience Management
- Employee Training
- Employee Engagement
- Business Performance Management
- Reporting & Analysis
- Regulatory Reporting
- Teamwork
- Analytical Skills
Vicky Ruiz Summary
- Vicky Ruiz, based in Victorville, CA, US, is currently a Officer Collections and Recovery Team Manager at Bank of America. Vicky Ruiz brings experience from previous roles at Bank of America, State Bank of India, Usbank and California National Bank. Vicky Ruiz holds a 2022 - 2026 Master of Computer Applications - MCA in COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES @ Brigham Young University. With a robust skill set that includes • Banking operations and Report auditing, • 13+ years management experience and customer service, • Skilled in Outlook, word, Excel, PowerPoint, • Cash-Handling Expert, • Remittance and Wire Expert and more. Vicky Ruiz has 2 emails and 1 mobile phone numbers on RocketReach.
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