Veronica Perez Email & Phone Number
Director, Global Account Management @ Concentrix
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Veronica Perez Location
- Jacksonville, NC, US
Veronica Perez Work
- Director, Global Account Management @ (June 2022 - Present)
- Senior Program Manager @ (July 2006 - July 2011)
- Client Services Manager @ Convergys (July 2003 - July 2006)
- Site Director @ (April 1997 - June 2022)
- Site Director @ (April 1997 - June 2022)
Veronica Perez Education
- Campbell University
Bachelor of Applied Science (B.A.Sc.) (Sociology)
2007
Veronica Perez Skills
- Workforce Management
- BPO
- Call Centers
- Contact Centers
- Outsourcing
- Customer Experience
- Vendor Management
- Call Center Development
- Service Delivery
- Process Improvement
- Customer Satisfaction
- Performance Management
- Analysis
- Call Center
- Offshoring
- Transition Management
- Operations Management
- Team Leadership
Veronica Perez Summary
- Veronica Perez, based in Jacksonville, NC, US, is currently a Director, Global Account Management at Concentrix. Veronica Perez brings experience from previous roles at Convergys and Concentrix. Veronica Perez holds a Bachelor of Applied Science (B.A.Sc.) in Sociology @ Campbell University. With a robust skill set that includes Workforce Management, BPO, Call Centers, Contact Centers, Outsourcing and more. Veronica Perez has 3 emails and 8 mobile phone numbers on RocketReach.
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