Veronica Perez Email & Phone Number
Director, Global Account Management @ Concentrix
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Veronica Perez Location
- Jacksonville, NC, US
Veronica Perez Work
- 2022 -now Director, Global Account Management @
- 1997 -2022 Site Director @
- 1997 -2022 Site Director @ Convergys
- 2006 -2011 Senior Program Manager @ Convergys
- 2003 -2006 Client Services Manager @ Convergys
Veronica Perez Education
- Campbell University
Bachelor of Applied Science (B.A.Sc.) (Sociology)
2007
Veronica Perez Skills
- Workforce Management
- BPO
- Call Centers
- Contact Centers
- Outsourcing
- Customer Experience
- Vendor Management
- Call Center Development
- Service Delivery
- Process Improvement
- Customer Satisfaction
- Performance Management
- Analysis
- Call Center
- Offshoring
- Transition Management
- Operations Management
- Team Leadership
Veronica Perez Summary
- Veronica Perez, based in Jacksonville, NC, US, is currently a Director, Global Account Management at Concentrix. Veronica Perez brings experience from previous roles at Concentrix and Convergys. Veronica Perez holds a Bachelor of Applied Science (B.A.Sc.) in Sociology @ Campbell University. With a robust skill set that includes Workforce Management, BPO, Call Centers, Contact Centers, Outsourcing and more. Veronica Perez has 4 emails and 8 mobile phone numbers on RocketReach.
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