Veronica Peña Email
Director Customer Experience @ Operative
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Veronica Peña Location
- Denver, CO, US
Veronica Peña Work
- Director Customer Experience @ (June 2022 - Present)
- Customer Support Manager @ (July 2014 - July 2022)
- Revenue Management Services Manager @ Media Audits Internacional (January 2007 - January 2014)
Veronica Peña Education
- Parks Collegue
Associate's Degree (Business Administration and Management, General)
Veronica Peña Skills
- Account Management
- Analytic Problem Solving
- Business Process Management
- Coaching & Mentoring
- Communication
- Cross-functional Collaborations
- Customer Escalation Management
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Analysis
- Employee Training
- Financial Accounting
- Financial Reporting
- Jira
- Microsoft Office
- Problem Solving
- Query Languages
- Root Cause Analysis
- Root Cause Problem Solving
- SQL
- Salesforce.com
- Software as a Service (SaaS)
- Technical Support
- Testing
Veronica Peña Summary
- Veronica Peña, based in Denver, CO, US, is currently a Director Customer Experience at Operative. Veronica Peña brings experience from previous roles at Operative and Media Audits Internacional. Veronica Peña holds a Associate's Degree in Business Administration and Management, General @ Parks Collegue. With a robust skill set that includes Account Management, Analytic Problem Solving, Business Process Management, Coaching & Mentoring, Communication and more. Veronica Peña has 1 emails on RocketReach.
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