Veronica Maxam Email & Phone Number

Chief of Staff @ Launch by NTT DATA

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Veronica Maxam Location

California, United States

Veronica Maxam Work

Chief of Staff @ (August 2025 - Present)
Member @ (January 2023 - Present)
Advisor @ (July 2025 - Present)
Vice President, Customer Experience and Success @ (February 2021 - January 2024)
Enterprise Customer Success @ (January 2018 - January 2020)
Director, Customer Success @ (January 2020 - January 2021)
Customer Success Leader @ (January 2016 - January 2018)
Director, Strategic Customer Care and Experience @ (January 2014 - January 2017)
Change Management Leader, Owner @ The Maxwell Group (January 2013 - January 2017)
Human Capital Consultant @ (April 2009 - March 2013)

Veronica Maxam Education

Northwestern University
Learning and Organizational Change; Psychology

Veronica Maxam Skills

Account Management
Analysis
Build Strong Relationships
Business Development
Business Intelligence (BI)
Business Metrics
Business Planning
Business Process Improvement
Business Relationship Management
Business Reviews
Business Systems Implementation
Business-to-Business (B2B)
CSM
Change Management
Clear Vision
Client Presentation
Coaching
Communication
Competitive Landscape
Consensus Building
Creator Economy
Cross-functional Team Leadership
Culture Change
Customer Acquisition
Customer Advocacy
Customer Education
Customer Engagement
Customer Loyalty
Customer Onboarding
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer-Focused Selling
Data Analytics
Defining Requirements
Educational Workshops
Empathetic AI
Employee Engagement
Enablement
Escalations Management
Executive Presentations
Executive Visibility
Generative AI
Grit
Healthcare Consulting
Human Capital
IT Escalation
Industry standards
Install Base
Internal Communications
Interpersonal Skills
Key Performance Indicators
Leadership
Leadership Development
Leading transformational change
Leveling
Lifetime Value
Management
Management Consulting
Market Knowledge
Mentoring
Multithreading
Negotiation
Onboarding
Operational Excellence
Operations
Organizational Design
Organizational Development
Performance Management
Performance Metrics
Presentation Skills
Presentations
Problem Solving
Product Road Mapping
Project Management
Relationship Building
Relationship Development
Renewal Retention
Research
Resource Efficiency
Sales
Sales Presentations
Sales Strategy
Service Delivery
Stakeholder Management
Strategic Accounts
Strategic Planning
Strategy
Strategy Implementation
System Performance
Talent Management
Task Execution
Team Leadership
Team Management
Team Performance
Testimonials
Ticketing Systems
Upselling
Value Realization
Workshop Facilitation

Veronica Maxam Summary

Veronica Maxam, based in California, United States, is currently a Chief of Staff at Launch by NTT DATA. Veronica Maxam brings experience from previous roles at Chief, MOONNOX, Soul Machines and Salesforce. Veronica Maxam holds a Learning and Organizational Change; Psychology @ Northwestern University. With a robust skill set that includes Account Management, Analysis, Build Strong Relationships, Business Development, Business Intelligence (BI) and more. Veronica Maxam has 4 emails and 2 mobile phone numbers on RocketReach.