Veronica Guess Email & Phone Number
Senior Customer Growth Account Manager @ Tricentis
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Veronica Guess Location
- Austin, TX, US
Veronica Guess Work
- Senior Customer Growth Account Manager @ (July 2026 - Present)
- Automation Architect, Customer Success @ (January 2024 - December 2025)
- Technical Value Advisor, Instana and Turbonomic @ (February 2023 - January 2024)
- Technical Account Manager, Instana @ (January 2022 - February 2023)
- Customer Success Manager @ (February 2021 - January 2022)
- Client Success Manager @ (September 2018 - January 2021)
- Business Relationship Manager, Enterprise Technology Services @ (July 2016 - September 2018)
- Enterprise Account Manager @ (October 2015 - July 2016)
- SMB Account Manager III @ (May 2015 - October 2015)
- Senior Account Manager @ (April 2010 - May 2015)
- Correspondence Technician (HIPAA) @ (September 2005 - January 2007)
- Health Service Management @ (May 2001 - May 2005)
Veronica Guess Education
- The University of Texas at San Antonio
Bachelor of Business Administration (BBA) (Business, Management, Marketing, and Related Support Services)
2007-2008
Veronica Guess Skills
- Account Management
- Agile Project Management
- Analytical Skills
- Application Performance Management
- Artificial Intelligence (AI)
- Business Alliances
- Business Reviews
- Business Strategy
- Channel Partners
- Cloud Computing
- Coaching & Mentoring
- Communication
- Compliance Management
- Customer Escalation Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Data Center
- Direct Patient Care
- Disaster Recovery
- Enterprise Software
- Escalation Resolution
- Escalations Management
- HIPAA
- Healthcare
- Healthcare Industry
- Healthcare diet
- ITIL
- ITIL v3 Foundations Certified
- Incident Management
- Incident Response
- Inpatient Care
- Key Performance Indicators
- Lead Generation
- Leadership
- Legal Compliance
- Linux
- Managed Services
- Management
- Medical Billing
- Medical Coding
- Medical Terminology
- Microsoft Outlook
- Military
- Military History
- Military Operations
- Opportunity Identification
- Patient Care Management
- Patient Safety
- Patient Satisfaction
- Patient Support
- Presentations
- Professional Services
- Project Management
- Quality Patient Care
- Quarterly Reviews
- Renewals
- SaaS
- Sales Enablement
- Sales Process
- Salesforce.com
- Service-Level Agreements (SLA)
- ServiceNow
- Software as a Service (SaaS)
- Solution Selling
- Storage
- Strategy
- Strategy Alignment
- Stressful Situations
- Surgical Intensive Care
- Team Leadership
- Technology Integration
- Texas Notary
- U.S. Health Insurance Portability and Accountability Act (HIPAA)
- Verbal De-escalation
- Veteran
- Virtualization
- Windows
- incident
- war room
Veronica Guess Summary
- Veronica Guess, based in Austin, TX, US, is currently a Senior Customer Growth Account Manager at Tricentis. Veronica Guess brings experience from previous roles at IBM and Instana. Veronica Guess holds a 2007 - 2008 Bachelor of Business Administration (BBA) in Business, Management, Marketing, and Related Support Services @ The University of Texas at San Antonio. With a robust skill set that includes Account Management, Agile Project Management, Analytical Skills, Application Performance Management, Artificial Intelligence (AI) and more. Veronica Guess has 2 emails and 2 mobile phone numbers on RocketReach.
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