2015 -
2016 Help Desk Team Leader and Project Manager @
2014 -
2015 Project Officer @
2014 -
2014 Contact Centre Team Leader @
2013 -
2014 Customer Service Representative @
2010 -
2011 International travel consultant @
2009 -
2010 Technical Officer – Microbiology @
2007 -
2009 Process Improvement Coordinator @
2005 -
2007 Microbiologist @
Vernon Ho Education
Franklyn Scholar
Certificate 3 in Tourism (Retail Travel Sales) (Tourism and Travel Services Management)
2010
-
2011
Royal Melbourne Institute of Technology
Masters of Biotechnology (Science)
2004
-
2006
University of Melbourne
Bachelor of Science (Science)
2000
-
2004
Vernon Ho Skills
Team Leadership
Customer Service
Travel Management
Change Management
Process Improvement
Microsoft Office
Leisure Travel
Project Management
Airlines
Adventure Travel
Negotiation
Teamwork
Cruises
Performance Management
Galileo
Dispute Resolution
Sales
Sabre
Management
Amadeus
Budgets
Quality Assurance
Customer Satisfaction
Software Documentation
Risk Management
Vernon Ho Summary
Vernon Ho, based in Melbourne, VIC, AU, is currently a Channel Support Manager at Australian Public Service. Vernon Ho brings experience from previous roles at Australian Public Service. Vernon Ho holds a 2010 - 2011 Certificate 3 in Tourism (Retail Travel Sales) in Tourism and Travel Services Management @ Franklyn Scholar. With a robust skill set that includes Team Leadership, Customer Service, Travel Management, Change Management, Process Improvement and more. Vernon Ho has 1 emails and 1 mobile phone numbers on RocketReach.
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