VCAV Services Information

WorkiWe provide full service for all of your video conferencing needs, from initial determination of your visual communication requirements to training and post implementation support, as well as full Helpdesk services. Extensive experience with all the major VC equipment has placed us in a particularly unique position of knowledge without any ingrained prejudices. We will find the best fit for you and your needs. VCAV provides 24/7/365 technical support with a toll free number and direct connection to a Manufacturer Certified Video Engineer. Next Business day response for all locations within the United States and many international sites as well. Our association of top quality Engineers (over 150 at this time) enables rapid response and assurance that the quality of service will be unparalleled. If you require immediate dispatch of technical assistance every effort will be made to satisfy your request. Access to unbiased information regarding new and emerging technologies, we do not sell equipment, we sell service! Support Services range from custom room integration down to simple installations. All installation services are guaranteed to be not only fully functional but also attractive and tailored to your needs. Technical site visits whether for site surveys or repairs are available as well. Network troubleshooting has always been the bane of conferencing administrators. These services are also available, eliminating the finger-pointing.