Vana Jones Email & Phone Number
Director of Training Services and Change Management @ ITS - Insurance Technology Services
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Vana Jones Location
- Mount Juliet, TN, US
Vana Jones Work
- 2016 -now Director of Training Services and Change Management @
- 2012 -2016 Senior Consultant, Insurance Services @
- 2011 -2012 Director, Corp. Claims Training and Process Implementation @
- 2006 -2011 Process Development Manager, Claims Department @
- 2003 -2006 Business Process Consultant @
- 1997 -2003 Claims Training Supervisor @
- 1994 -1997 Claims Adjuster @
Vana Jones Education
- Texas Tech University
BBA (Marketing and Accounting)
Vana Jones Skills
- ILT
- E-Learning
- Business Strategy
- Performance Management
- Claims Management
- Training and Development (HR)
- Continuous Improvement
- Business Process
- Agile Methodologies
- Property & Casualty Insurance
- Training
- Business Process Improvement
- Process Improvement
- Insurance
- Project Management
- Change Management
- Business Process Mapping
- Project Implementation
- Business Analysis
- Risk Management
- Program Management
- Claims
- Six Sigma
- Instructional Design
- Strategic Planning
- SharePoint
- Microsoft Office
- MS Project
- Visio
- Learning Management Systems
- Management
- Performance Improvement
- Articulate Storyline
- Captivate
- Camtasia
- ClaimCenter by Guidewire
- Development & Delivery of Training
- Training Measurement
- MS Office Suite
- SnagIt
- Property Damage
- Claim Investigation
- Liability Analysis
- Claims Resolution
- Learning Management
- Casualty Insurance
- Claims Handling
- Design
- Strategy
- InsuranceSuite
- PolicyCenter
- Guidewire ClaimCenter
- Development and Delivery of Training
- Casualty Claims
- Consulting
- Vendors
- Medicare
- Training and Development
- Net
- Return on Investment
- Process Implementation
- Property and Casualty
- Texas
- Outsourcing
- Assurance
- Corporate Actions
- PowerPoint
- Attorneys
- Accounting
- Roadside Assistance
- Settlement
- Litigation Management
- Entry
- Customer Satisfaction
- System
- Process Refinement
- Change Impact Analysis
- Medicine
- Microsoft Excel
- Glass
- Intranet
- Forums
- Personal Injury
- American
- Transitioning
- Reporting
- Basics
- Analysis
- Process Simulation
- Auto
- Compliance Reporting
- Yahoo
- Majors
- Legal Liability
- Imaging Software
- Communication
- Kirkpatrick
- Marketing
- Inception
- Business Intelligence
- Microsoft Project
- Project Planning
- Forest
- Project
- Measurements
- Training Programs
- Injured
- Responsibility
- Phoenix
- Auto Claims
- Estimating
- Arbitration
- Injury
- Vendor Management
- Software
- Claim
- Process Mapping
- Net Promoter Score
- Microsoft Word
- Development and Delivery
- Parties
- Exciting
- Casualty
- Human Performance
- Property and Casualty Insurance
- Meetings
- Interventions
- Delivery
- Evaluation
Vana Jones Summary
- Vana Jones, based in Mount Juliet, TN, US, is currently a Director of Training Services and Change Management at ITS - Insurance Technology Services. Vana Jones brings experience from previous roles at ITS - Insurance Technology Services, Direct General, The General® and Progressive Insurance. Vana Jones holds a BBA in Marketing and Accounting @ Texas Tech University. With a robust skill set that includes ILT, E-Learning, Business Strategy, Performance Management, Claims Management and more. Vana Jones has 2 emails and 1 mobile phone numbers on RocketReach.
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