2018 -now Client Experience and Service Quality Manager at Standard Chartered Bank @
2017 -2018 MIS Strategy Collection Team Leader at ANZ Bank @
2015 -2017 Customer Service Team Manager at ANZ Bank @
2014 -2015 Senior Customer Service and Sale Team Leader @
2012 -2014 Customer Service Officer for Retail Banking-Card Team at ANZ Bank @
2012 -2012 Card Assessment- Initiation Database team (STA) @
2012 -2012 Collection Officer for ANZ Bank- Early Stage @
Van Ngoc Education
International University - VNU HCMC
Bachelor's Degree (Accounting and Finance)
2008-2012
NGUYEN BINH KHIEM High School for Gifted, Vinh Long
High School
2004-2007
Van Ngoc Skills
Cross Selling
Coaching
Debt Collection
Banking
Retail Banking
Mortgage Lending
Cross Functional Team Leadership
Credit
Accounting
Negotiation
Credit Risk
Personnel Management
Team Management
Customer Service
Sales Management
Financial Accounting
Van Ngoc Summary
Van Ngoc, based in Vietnam, is currently a Client Experience and Service Quality Manager at Standard Chartered Bank at Standard Chartered Bank. Van Ngoc brings experience from previous roles at ANZ. Van Ngoc holds a 2008 - 2012 Bachelor's Degree in Accounting and Finance @ International University - VNU HCMC. With a robust skill set that includes Cross Selling, Coaching, Debt Collection, Banking, Retail Banking and more. Van Ngoc has 1 emails on RocketReach.
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