Van Epinger Email & Phone Number
Director of Front Office @ The Emily Hotel
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Van Epinger Location
- Chicago, IL, US
Van Epinger Work
- Director of Front Office @ (March 2025 - Present)
- Front Desk Manager @ (June 2024 - March 2025)
- Assistant Front Office Manager @ (March 2023 - June 2024)
- Front Office Supervisor @ (April 2022 - March 2023)
- Front Desk Agent @ (October 2021 - April 2022)
- Customer Service Solution Supervisor @ (July 2018 - August 2020)
- Customer Service Supervisor @ U.S. Airway (September 2014 - August 2015)
- Customer Service Lead @ (September 2014 - August 2015)
- House Attendant Supervisor @ Sheraton Chicago Hotels and Towers (August 2012 - December 2013)
- Customer Service Lead @ (April 2011 - February 2012)
- Office Administrator @ Healthy Images (February 2009 - April 2011)
Van Epinger Education
- City Colleges of Chicago-Harold Washington College
Associate's degree (Hospitality/Business Management)
2016-2018 - Lincoln College
Associate's degree (Hospitality Administration/Management)
2007-2009
Van Epinger Skills
- Management
- Supervisory Skills
- Team Leadership
- Cross-functional Team Leadership
- Leadership Development
- Client Relations
- Customer Service
- Customer Satisfaction
- Customer Experience
- Time Management
- Communication
- Organization Skills
- Microsoft Office
- Teamwork
- Customer Support
- Customer Loyalty
- Leadership
- Customer Retention
- Customer Service Management
- Customer Service Training
- Ability to lead an organization to the attainment of it’s goals
- Ability to lead an orginization to the attainment of its goal
- Assets Recovery
- Banquet Operations
- Corporate Recovery
- Critical Thinking
- Customer Service Operations
- Event Planning
- Global Customer Service
- Guest Recovery
- Hospitality
- Hospitality Management
- Multitasking
- Operating Systems
- Operational Excellence
- Operations Management
- Phone Etiquette
- Problem Solving
- Proficient with Resort Suite and North Star
- Refinery Operations
- Sales
- Security Operations
- Service Recovery
- Standard Operating Procedure (SOP)
- Strategic Planning
- Training
Van Epinger Summary
- Van Epinger, based in Chicago, IL, US, is currently a Director of Front Office at Emily Hotels. Van Epinger brings experience from previous roles at Emily Hotels, Hyatt Centric Chicago Magnificent Mile and The Union League Club. Van Epinger holds a 2016 - 2018 Associate's degree in Hospitality/Business Management @ City Colleges of Chicago-Harold Washington College. With a robust skill set that includes Management, Supervisory Skills, Team Leadership, Cross-functional Team Leadership, Leadership Development and more. Van Epinger has 2 emails and 2 mobile phone numbers on RocketReach.
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