Valeri Petkov Email
Country Delivery Head - Bulgaria @ HCL America, Inc.
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Valeri Petkov Location
- Bulgaria
Valeri Petkov Work
- Country Delivery Head - Bulgaria @ (November 2022 - Present)
- Director Global Operations @ (January 2020 - November 2022)
- Operations Director, CRM and Enterprise Support @ C3i Europe (November 2014 - January 2020)
- Sr. Client Manager @ C3i Europe (August 2011 - October 2014)
- Operations Manager @ C3i Europe (July 2008 - July 2011)
- Subject Matter Expert @ C3i Europe (June 2007 - October 2008)
- Procurement Contact Center Agent @ (December 2006 - May 2007)
Valeri Petkov Education
- American University in Bulgaria
Executive MBA (Masters of Business Administration)
2012-2013 - University of National and World Economy, Sofia
Bachelor (International Economic Relations)
2002-2006
Valeri Petkov Skills
- IT Service Management
- English
- Bulgarian
- Italian
- Service Delivery
- Business Process
- Sla
- CRM
- Management Consulting
- Team Management
- Team Leadership
- Operations Management
- ITIL
- Process Improvement
- Change Management
- Outsourcing
- Project Planning
- Teamwork
- Project Management
- Negotiation
- Analysis
- Telecommunications
- Management
- Business Analysis
- Call Centers
- Forecasting
- Leadership
- Customer Service
- Business Development
- Contact Centers
- Business Process Improvement
- Analytical Skills
Valeri Petkov Summary
- Valeri Petkov, based in Bulgaria, is currently a Country Delivery Head - Bulgaria at HCLTech. Valeri Petkov brings experience from previous roles at HCLTech and C3i Europe. Valeri Petkov holds a 2012 - 2013 Executive MBA in Masters of Business Administration @ American University in Bulgaria. With a robust skill set that includes IT Service Management, English, Bulgarian, Italian, Service Delivery and more. Valeri Petkov has 1 emails on RocketReach.
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