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Usersnap is a user feedback platform, but it helps you with more than collecting and managing feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. “Finally, users tell us exactly what they feel and need.“ This is what product teams say, and they go on to build features that gain the trust of their users. How so? Feedback widgets with screen capture: makes your communication with users on complicated issues much easier. Targeted micro surveys: boosts engagement and ensure precise insights for you to make decisions with evidence. Intuitive dashboard and setup: saves time for non-tech savvy teams researching, testing, and monitoring customer sentiment. Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or having an open discussion on the public Usersnap Board. Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Website https://usersnap.com
Revenue $2 million
Employees 16 (15 on RocketReach)
Founded 2013
Phone (415) 712-3512
Technologies
Industry Customer Service, Technology, Information and Internet, Business Services General, Analytics, Business Services, Data and Analytics, Customer Support, Bug Tracking, Enterprise Software, Visual Feedback, Software, Bug Reporting, Internet, Screenshots, Internet Services, SaaS, Web Apps, Apps, Web Design, Design, Web Development
Web Rank 193846
Web Visits 323530
Keywords User Feedback Software, Customer Feedback Platform, Website Feedback Tool, User Experience Platform, Product Feedback Management, Online Feedback Collection, Customer Insights Platform, Digital Feedback Tools, User Testing Platform, Feedback Management System, Customer Feedback Tools, Product Feedback Tools, Improve Customer Experience
Competitors Atlassian, UserTesting, Qualtrics, FullStory, Heap, Sentry (sentry.io), Instabug, FullContact Inc., BugHerd, APM Financial Services +44 more (view full list)
SIC SIC Code 737 Companies, SIC Code 73 Companies
NAICS NAICS Code 54151 Companies, NAICS Code 5415 Companies, NAICS Code 541511 Companies, NAICS Code 54 Companies, NAICS Code 541 Companies

Usersnap Questions

The Usersnap annual revenue was $2 million in 2026.

Shannon Vettes is the CEO (CPO and other things) of Usersnap.

15 people are employed at Usersnap.

The NAICS codes for Usersnap are [54151, 5415, 541511, 54, 541].

The SIC codes for Usersnap are [737, 73].

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