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Usability Matters was an accomplished user experience strategy, design and research firm with an unrivaled track record of results. As pioneers in the early digital design community, we delivered exceptional user experiences over 15 years, leading the industry through our unique combination of rigorous research and smart, thoughtful design. We were early advocates of putting users at the center of digital development and design, helping create online experiences that were remarkable and compelling. Our team was renowned for our knowledge, our practical application of principles, our commitment to quality and our flexible approach to projects and documentation. Though Usability Matters shut its doors in 2017, our expertise is still evidenced by the success of our teammates as they pursue new ventures, and the enduring respect of our former clients and colleagues. We will always believe that technology should work for people.

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Usability Matters is based in Toronto, Ontario.

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