Insights that Inspire! Upwords is a strategic market research consultancy that helps organizations make confident, human-centered decisions across brand/strategy, innovation, experience, and communications. We design and deliver qualitative and mixed-method research that uncovers the emotional, contextual, and behavioural drivers behind choice — translating complex human insight into clear direction for strategy and activation. Our proprietary Activity-Based Conversations™ approach goes beyond asking questions. We create immersive, thoughtfully designed research experiences that surface candid responses, deeper meaning, and decision-ready insight. We are a certified Women Business Enterprise (WBE) and a net-zero company. Our senior team brings deep marketing and business expertise — not just research credentials — allowing us to partner at a strategic level with Insights, Marketing, CX, and Innovation leaders. Lean and virtual by design, we are agile and cost-efficient — yet scalable globally through our trusted network of partners. We work across in-person, in-situ, digital, and emerging technologies, always selecting the right methodology for the business challenge. Our work has earned international recognition — but what matters most is the trust of the organizations who rely on us to guide high-stakes decisions.
| Website | http://www.upwords.ca |
| Revenue | $4 million |
| Employees | 6 (5 on RocketReach) |
| Founded | 2008 |
| Phone | +1 250-661-6362 |
| Technologies | |
| Industry | Market Research, Media & Internet General, Media & Internet |
| Keywords | Market Research, Design Research, Research Consulting, Qualitative Research, User Research, Insights Consulting, Human Centered Design, Consumer Insights, Brand Strategy, Decision Making, Strategy Consulting, Marketing Strategy, Strategic Planning, Innovation Consulting, Product Innovation, Experiential Design, Communication Strategy, Service Design, Customer Experience, Ux Research |
| Competitors | Wordnik Society, Merriam-Webster Inc., Vocabulary.com, Zynga, Crossword Compiler, YourDictionary, Pops Corner Store, Nowhere, Pogo, ABCya.com +11 more (view full list) |
| SIC | SIC Code 87 Companies, SIC Code 873 Companies |
| NAICS | NAICS Code 541910 Companies, NAICS Code 541 Companies, NAICS Code 54191 Companies, NAICS Code 54 Companies, NAICS Code 5419 Companies |
Looking for a particular Upwords Inc employee's phone or email?
The Upwords Inc annual revenue was $4 million in 2026.
Layla Shea is the Founder and Chief Insight Officer of Upwords Inc.
5 people are employed at Upwords Inc.
Upwords Inc is based in Vancouver, British Columbia.
The NAICS codes for Upwords Inc are [541910, 541, 54191, 54, 5419].
The SIC codes for Upwords Inc are [87, 873].