Unifocus Information

Unifocus is the leading provider of workforce management and operations software tailored for the global hospitality industry. With over 25 years of experience, Unifocus has a proven track record of being at the forefront of operations management technology, consistently delivering first-to-market solutions that drive significant improvements in operational efficiency and guest satisfaction. Our best-in-class platform boasts a comprehensive suite, robust analytics, and deep domain expertise. Our all-in-one platform includes tools for: Forecasting & Budgeting: Accurate predictions to ensure optimal staffing levels. Automated Scheduling: Intelligent scheduling perfectly matches staff levels with fluctuating occupancy. ShiftGenius allows employees to easily pick up and swap shifts and managers to post and seamlessly approve changes. Time & Attendance: Efficiently track and manage employee hours. Operations Management: Streamline housekeeping, maintenance, and guest requests. Communications: Guest experience is at the forefront with integrated guest messaging that allows staff to deliver exceptional service in real time. Surveys help validate guest and staff satisfaction. Built for real-time operations, our platform ensures immediate responses to labor compliance alerts, guest requests, and housekeeping needs. Our software supports over 31 languages, making it accessible and user-friendly for diverse teams across the globe. Our mobile app enables on-the-go management and boosting overall efficiency. Unifocus seamlessly integrates with Property Management Systems (PMS) and other core hospitality platforms, ensuring that all operations are in sync with guest requirements and hotel needs. With powerful analytics, hotels can identify trends, track financial impacts, and make informed decisions to enhance operations.