Tyler McGary Email & Phone Number
Head of Workforce Management @ Cinch Home Services
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Tyler McGary Location
- Oak Ridge, TN, US
Tyler McGary Work
- Head of Workforce Management @ (February 2023 - Present)
- Manager Workforce Management @ (July 2022 - March 2023)
- Senior Manager Workforce Management @ (March 2021 - August 2022)
- Real Time Manager @ (June 2019 - March 2021)
- Workforce Management Specialist @ (June 2013 - June 2019)
- Staffing and Scheduling Specalist @ (April 2013 - June 2013)
- Team Leader @ Convergys (September 2005 - April 2013)
Tyler McGary Education
- Fort Hays State University
Bachelor's degree (Organizational Leadership)
2018-2023 - Idaho State University
Inprogress (Business Administration, Management and Operations)
2004-2006
Tyler McGary Skills
- Attrition
- BPO
- Business Analysis
- COPC
- Call Center
- Call Centers
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Customer Satisfaction
- Customer Service
- Executive Reporting
- IEX
- Leadership
- Management
- Operational Risk Management
- Process Improvement
- Process Migration
- Service Delivery
- Sla
- Strategic Planning
- Team Building
- Team Management
- Transition Management
- Workforce Management
- Team Leadership
- Talent Acquisition
- Microsoft Office
Tyler McGary Summary
- Tyler McGary, based in Oak Ridge, TN, US, is currently a Head of Workforce Management at Cinch Home Services. Tyler McGary brings experience from previous roles at Cinch Home Services, Sun Life, Avant and Idaho Central Credit Union. Tyler McGary holds a 2018 - 2023 Bachelor's degree in Organizational Leadership @ Fort Hays State University. With a robust skill set that includes Attrition, BPO, Business Analysis, COPC, Call Center and more. Tyler McGary has 2 mobile phone numbers on RocketReach.
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