Tyler McGary Email & Phone Number
Head of Workforce Management @ Cinch Home Services
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Tyler McGary Location
- Oak Ridge, TN, US
Tyler McGary Work
- 2023 -now Head of Workforce Management @
- 2022 -2023 Manager Workforce Management @
- 2021 -2022 Senior Manager Workforce Management @
- 2019 -2021 Real Time Manager @
- 2013 -2019 Workforce Management Specialist @
- 2013 -2013 Staffing and Scheduling Specalist @
- 2005 -2013 Team Leader @ Convergys
Tyler McGary Education
- Fort Hays State University
Bachelor's degree (Organizational Leadership)
2018-2023 - Idaho State University
Inprogress (Business Administration, Management and Operations)
2004-2006
Tyler McGary Skills
- BPO
- Call Center
- Transition Management
- Workforce Management
- Process Migration
- COPC
- Service Delivery
- IEX
- Sla
- Team Management
- Contact Centers
- Attrition
- Leadership
- Management
- Call Centers
- Process Improvement
- Customer Satisfaction
- Customer Service
- Team Building
- Coaching
- Team Leadership
- Talent Acquisition
- Microsoft Office
Tyler McGary Summary
- Tyler McGary, based in Oak Ridge, TN, US, is currently a Head of Workforce Management at Cinch Home Services. Tyler McGary brings experience from previous roles at Cinch Home Services, Sun Life, Avant and Idaho Central Credit Union. Tyler McGary holds a 2018 - 2023 Bachelor's degree in Organizational Leadership @ Fort Hays State University. With a robust skill set that includes BPO, Call Center, Transition Management, Workforce Management, Process Migration and more. Tyler McGary has 1 emails and 2 mobile phone numbers on RocketReach.
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