Twanda Grace Email & Phone Number
Senior Software Platform Consultant @ TEC Services Group
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Twanda Grace Location
- Houston, TX, US
Twanda Grace Work
- 2023 -now Senior Software Platform Consultant @
- 2022 -2023 IT Director - Applications Project Management Office @ GC Services Limited Partnership
- 2017 -2022 SR IT Manager, Client Business Analysts @ GC Services Limited Partnership
- 2014 -2017 IT Project Manager @ GC Services
- 2011 -2014 Business Analyst - Project Coordinator @ GC Services
- 2004 -2011 Client Services Liaison Manager @ FMA Alliance, Ltd
- 2004 -2004 Client Liaison @ FMA Alliance, Ltd
- 2000 -2003 System Technician and Sales Supervisor @ Teleperformance USA
Twanda Grace Education
- Southern New Hampshire University
Master of Business Administration (MBA) (Specialization in Project Management)
2013-2015 - Paine College
Bachelor of Science (Mathematics with an emphasis in Computer Science)
1995-1999 - High School for the Performing and Visual Arts
(Dance)
1991-1995
Twanda Grace Skills
- Workflow Management
- Uc4
- Debt Manager
- Software Development Life Cycle (SDLC)
- Agile & Waterfall Methodologies
- Technical Writing
- Data Analytics
- SQL
- Analytical Skills
- Leadership
- Management
- Reporting Requirements
- Requirements Gathering
- Requirements Analysis
- General Business Analysis
- Project Management
- Customer-focused Service
- Information Technology
- Microsoft SQL Server
- SQL Server Management Studio
- Client Service Oriented
- Collections
- Call Center Administration
- Development Testing
- Team Building
- Training
- Outlook
- Microsoft Word
- Change Management
- Microsoft Office
- Microsoft Excel
- Account Management
- FDCPA
- HIPAA
- TCL
- STAR
- Business Analysis
- Call Center
- WebFOCUS
- Mainframe Testing
- CDP
- Account Reconciliation
- Research
- Research Information
- Call Centers
- Business Requirements
- SharePoint
- User Acceptance Testing
- Human Resources
- Client Services
- Software Documentation
- Visio
- Integration
- Systems Analysis
- Project Planning
- Process Improvement
- Business Process Improvement
- Customer Service
- Strategic Planning
- Sql Server Management
- Contact Centers
- General Business
- Customer Focused Service
- Business Development
- Public Speaking
Twanda Grace Summary
- Twanda Grace, based in Houston, TX, US, is currently a Senior Software Platform Consultant at TEC Services Group. Twanda Grace brings experience from previous roles at GC Services Limited Partnership and GC Services. Twanda Grace holds a 2013 - 2015 Master of Business Administration (MBA) in Specialization in Project Management @ Southern New Hampshire University. With a robust skill set that includes Workflow Management, Uc4, Debt Manager, Software Development Life Cycle (SDLC), Agile & Waterfall Methodologies and more. Twanda Grace has 3 emails and 3 mobile phone numbers on RocketReach.
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