Tuan Lam Email & Phone Number
Sr. Director of Customer Success | Technical Services @ Sensus
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Tuan Lam Location
- Chapel Hill, NC, US
Tuan Lam Work
- Sr. Director of Customer Success | Technical Services @ (April 2016 - Present)
- Six Sigma Black Belt @ (January 2014 - April 2016)
- Senior Application Engineering Manager @ (November 2012 - January 2014)
- Senior Manager and Program Manager @ (October 2011 - November 2012)
- Senior Application Engineering Manager @ (September 2008 - October 2011)
- Senior Manager and Senior System Analyst @ Fidelity Personal and Workplace Investing (PWI) (October 2007 - October 2008)
- Functional Manager @ Fidelity Personal and Workplace Investing (PWI) (November 2005 - October 2007)
- Senior Quality Assurance Engineer @ Fidelity Market Data (June 2005 - November 2005)
- Senior Software Quality Assurance Engineer @ Fidelity Market Data (November 2004 - June 2005)
Tuan Lam Education
- Duke University - The Fuqua School of Business
Duke Leadership Program
2017 - UMass Boston
Master of Science - MS (Information Technology)
2006 - Boston College
Bachelor of Science - BS (Mathematics and Computer Science)
2003
Tuan Lam Skills
- AMI
- Adobe Photoshop
- Agile & Waterfall Methodologies
- Agile Methodologies
- Artificial Intelligence (AI)
- Brio Query
- Business Analysis
- C
- C#
- C++
- Call Center Development
- Change Management
- ClearQuest
- Continuous Improvement
- Creative Problem Solving
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Success
- Customer Support
- DbArtisan
- Dreamweaver
- Integration
- Internet of Things
- Java
- Lean Six Sigma
- Linux
- MIPS Assembly
- MS-DOS
- Mentoring
- Microsoft Access
- OpenGL
- Perl
- Process Improvement
- Program Management
- Project Management
- Project Management Training
- Requirements Analysis
- SDLC
- SML
- SQL
- Salesforce.com
- Six Sigma Black Belt
- Smart Grid
- Smart Metering
- Software Development
- Software as a Service (SaaS)
- Succession Planning
- Team Building
- Test Cases
- Testing
- Troubleshooting
- Unix
- Vendor Management
- Visio
- Visual Basic
- Visual Interdev
- WinRunner
Tuan Lam Summary
- Tuan Lam, based in Chapel Hill, NC, US, is currently a Sr. Director of Customer Success | Technical Services at Sensus. Tuan Lam brings experience from previous roles at Sensus and Wipro Technologies. Tuan Lam holds a Duke Leadership Program @ Duke University - The Fuqua School of Business. With a robust skill set that includes AMI, Adobe Photoshop, Agile & Waterfall Methodologies, Agile Methodologies, Artificial Intelligence (AI) and more. Tuan Lam has 1 emails and 2 mobile phone numbers on RocketReach.
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