Trusted Health Plans, Inc. Information

Trusted Health Plans, Inc. (Trusted) is a fully licensed Health Maintenance Organization, operating NCQA and URAC accredited organizations in the District of Columbia and Southeastern Michigan. Trusted is dedicated to improving the health status of its members through a variety of proven approaches, as well as the introduction of innovative programs to benefit members’ health behaviors. Trusted believes in meeting with members “face to face” to assist them in accessing the health care services and support they deserve. They have partnered with over 5,000 licensed providers throughout D.C. and several thousand throughout the state of Michigan, as well as a variety of social service organizations. The Trusted team is proud of their model: connecting directly with members and utilizing sophisticated predictive modeling systems to target high-risk members, and executing a “feet in the street” approach to case management and care coordination. Data supports Trusted’s community-based approach, showing unprecedented savings for Medicaid programs by reducing occurrence rates at the most expensive entry point for healthcare: the emergency room. Between 2014-2016 Trusted on a per thousand-member basis, increased primary care visits by 21%, reduced emergency room visits by 14%, and reduced inpatient visits by 5%. Trusted is in the process of taking it's highly successful model nationwide.