Troy Smith Email & Phone Number
Vice President of Customer Success (Customer Success, Account Management, Support and Services) @ Folloze
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Troy Smith Location
- New York, NY, US
Troy Smith Work
- Vice President of Customer Success (Customer Success, Account Management, Support and Services) @ (March 2025 - Present)
Troy Smith Education
- California State University, Northridge
Bachelor’s Degree (May 1997)
1993-1997
Troy Smith Skills
- Account Management
- Analytics
- Build Strong Relationships
- Business Reviews
- Business-to-Business (B2B)
- CRM
- CSM
- Case Studies
- Client Relations
- Client Services
- Coaching
- Communication
- Complex Sales
- Consensus Building
- Consultative Selling
- Contract Negotiation
- Creative Direction
- Critical Thinking
- Cross-functional Team Leadership
- Customer Acquisition
- Customer Journey Mapping
- Customer Journeys
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- Customer Segmentation Strategy
- Customer Success
- Customer Support
- Customer-Focused Service
- Data Reporting
- Database Marketing
- Digital Marketing
- Digital Strategy
- Digital Technology
- Diplomacy
- Direct Marketing
- Direct Sales
- E-commerce
- Email Marketing
- Enablement
- Enterprise Software
- Executive Leadership
- Executive Management
- Executive Reporting
- Executive Team Member
- Executive Visibility
- Financial Services
- Gainsight
- Growth Management
- IT Escalation
- Interactive Marketing
- Interpersonal Skills
- Key Metrics
- Launches
- Lead Generation
- Leadership
- Management
- Marketing
- Marketing Campaign Management
- Mobile Marketing
- Multi-channel Marketing
- Multi-functional
- Net Promoter Score
- Onboarding
- Online Marketing
- Operational Excellence
- Optimization
- Performance Marketing
- Performance Oriented
- Performance Reviews
- Presentations
- Problem Solving
- Product Adoption
- Product Requirements
- Professional Services
- Professional Services Delivery
- Project Management
- Relationship Building
- Relationship Development
- Risk Management
- SaaS Sales
- Sales Acumen
- Sales Leadership
- Sales Pipeline Management
- Sales Strategy
- Salesforce.com
- Segmentation
- Situational Awareness
- Skill Development
- Social Influence
- Soft Skills
- Software as a Service (SaaS)
- Solution Selling
- Strategic Vision
- Strategy
- Teamwork
- Technical Proficiency
- Trade Shows
- Vendor Management
- Voice of the Customer
- Web Analytics
Troy Smith Summary
- Troy Smith, based in New York, NY, US, is currently a Vice President of Customer Success (Customer Success, Account Management, Support and Services) at Folloze. Troy Smith holds a 1993 - 1997 Bachelor’s Degree (May 1997) @ California State University, Northridge. With a robust skill set that includes Account Management, Analytics, Build Strong Relationships, Business Reviews, Business-to-Business (B2B) and more. Troy Smith has 3 emails and 2 mobile phone numbers on RocketReach.
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