Troy Jersek Email

Senior Manager Quality and Enablement @ Commonwealth Bank

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Troy Jersek Location

Sydney, NSW, AU

Troy Jersek Work

2024 - now Senior Manager Quality and Enablement @
2022 - 2024 Manager AML and CTF Operations @
2019 - 2022 Product and Project Analyst @
2017 - 2019 Motor Claims Team Leader @
2016 - 2017 Retention Team Leader @
2013 - 2016 Customer Service Team Leader @
2010 - 2013 Customer Service Specialist @

Troy Jersek Education

ANZIIF
Tier 2 General Insurance Compliance - General Advice (Insurance)
2013 - 2013
The Northern Sydney Institute - TAFE NSW
Certificate III (Commercial Cookery - Trade Qualified) (Hospitality)
2007 - 2009
Emmaus Catholic College
Higher School Certificate
2000 - 2006

Troy Jersek Skills

Leadership
Customer Service
Queue Management
General Insurance
Teamwork
Microsoft Office
Customer Retention
Call Centers
Performance Management
Data Entry
Communication
Professional
Time Management
Coaching
Business Meetings
Key Performance Indicators
Strategic Planning
Insurance
Management

Troy Jersek Summary

Troy Jersek, based in Sydney, NSW, AU, is currently a Senior Manager Quality and Enablement at Commonwealth Bank. Troy Jersek brings experience from previous roles at Commonwealth Bank and Hollard Insurance Australia. Troy Jersek holds a 2013 - 2013 Tier 2 General Insurance Compliance - General Advice in Insurance @ ANZIIF. With a robust skill set that includes Leadership, Customer Service, Queue Management, General Insurance, Teamwork and more.

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