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Troy Gedlinske Location
Seattle, WA, US
Troy Gedlinske Work
2024 -now Customer Support Leader @
2024 -2025 Expert in Residence | CS Ops + AI @
2022 -2023 Sr. Director, CX Platform @
2020 -2022 Senior Manager, Global Biz Ops, Centralized Recruiting @
2015 -2020 Senior Manager, Worldwide Customer Service Capacity Planning @
2014 -2015 Senior Manager, Asia Pacific Customer Service Capacity Planning @
2013 -2014 Manager, Japan Customer Service Capacity Planning @
2011 -2013 Business Analysis Manager @
2007 -2011 Manager, Project Management @
2004 -2007 Manager, Operations Analysis @
1997 -2002 Manufacturing Engineer @
1996 -1997 Industrial Engineer @ Williams Electronics
1995 -1996 Industrial Engineer @
Troy Gedlinske Education
The University of Texas at Austin
MBA (Finance, Operations)
2002-2004
Northwestern University
BS (Industrial Engineering)
1991-1995
Troy Gedlinske Skills
Customer Experience
Manufacturing Operations Management
Manufacturing Operations
Recruiting
Strategic Planning
Performance Management
Project Coordination
Project Management
Strategic Partnerships
Management
Workforce Planning
Customer Service
Team Management
Production Planning
Talent Management
Contract Negotiation
Negotiation
Critical Thinking
Network Design
Organization Skills
Strategic Thinking
Problem Solving
Business Ideas
Operational Excellence
Change Management
Business Analytics
Continuous Improvement
Manufacturing Process Improvement
Strategy
Forecasting
Program Management
Product Management
Business Process
Logistics Management
Business Analysis
Product Development
Vendor Management
Analysis
Manufacturing
Agile Project Management
Project Implementation
Project Portfolio Management
Project Execution
Project Delivery
Leadership
Capacity Planning
Planning
Project Portfolio
Software as a Service
Operations
Gestion de projet
Logiciels Web
Financial Analysis
Software On Demand
Analytics
Troy Gedlinske Summary
Troy Gedlinske, based in Seattle, WA, US, is currently a Customer Support Leader at Amazon Leo. Troy Gedlinske brings experience from previous roles at CDI Services, Coinbase and Amazon. Troy Gedlinske holds a 2002 - 2004 MBA in Finance, Operations @ The University of Texas at Austin. With a robust skill set that includes Customer Experience, Manufacturing Operations Management, Manufacturing Operations, Recruiting, Strategic Planning and more. Troy Gedlinske has 2 emails and 2 mobile phone numbers on RocketReach.
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