CDI Services Information

CDI Services offers a unique and powerful combination of strategy, training, and delivery services. Work with our consultants to develop a clear strategy with a strong underlying business case. Upskill your team through hands-on training and certification to create state of the art AI Assistants. Or simply let us design, build, and optimize the solution for you. Companies value our knowledge and expertise. Our people can benchmark the quality and performance of any AI Assistant and advise on how to improve metrics such as accuracy, NPS, and containment. We can help your business to coordinate multimarket rollouts for multilingual and multichannel chat and voice solutions. And we can train and improve NLP-models in virtually every platform to make sure your customers always get the answer they’re looking for. CDI Services is the Strategy and Delivery branch of Conversation Design Institute.