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Travis Cornell Location
Waterloo, ON, CA
Travis Cornell Work
Lead Premium Enterprise Support Manager @ (July 2025 - Present)
Customer Success Account Manager @ (March 2024 - April 2025)
Technical Account Manager @ (August 2022 - May 2024)
Customer Support Manager @ (October 2018 - August 2022)
Technical Support Manager, Cloud Support Services @ (May 2016 - September 2018)
Customer Service Manager @ (May 2014 - May 2016)
Team Manager, BlackBerry Technical Support @ (June 2010 - February 2014)
Site Manager, Blackberry Technical Support @ (June 2011 - February 2012)
Escalation Manager, BlackBerry Technical Support @ (April 2008 - June 2010)
Senior Technical Analyst, Blackberry Technical Support @ (July 2002 - April 2008)
Software Developer @ (June 2000 - May 2002)
Software Developer @ NBS Technologies (April 1999 - May 2001)
Travis Cornell Education
Conestoga College
Computer Programmer / Systems Analyst (Computer Programming)
1997-2000
Travis Cornell Skills
Microsoft Azure
Intranet
Soft Skills
Programming
Management
Collaborative Problem Solving
Technical Leadership
Customer Service
technical Account Management
Project Coordination
Customer Support
Microsoft Excel
KCS
Incident Management
Team Leadership
Managed Services
Business-to-Business (B2B)
Telematics
Salesforce Lightning
Cascading Style Sheets (CSS)
Google Cloud Platform (GCP)
Customer Relationship Management (CRM)
Software Development
Technical Product Management
Cloud Computing
Customer Satisfaction
Customer Retention
SQL
Customer Service Management
Relationship Development
Customer Success
Oral Communication
Communication Training
Communication
Analytical Skills
ITIL
Interpersonal Skills
Teamwork
Customer Experience
Software as a Service (SaaS)
Account Management
Project Management
Problem Solving
People Management
Enterprise Software
Product Management
Technical Support
Leadership
Team Management
JavaScript
HTML
Travis Cornell Summary
Travis Cornell, based in Waterloo, ON, CA, is currently a Lead Premium Enterprise Support Manager at OpenText. Travis Cornell brings experience from previous roles at Microsoft, Igloo Software, GEOTAB and GXS. Travis Cornell holds a 1997 - 2000 Computer Programmer / Systems Analyst in Computer Programming @ Conestoga College. With a robust skill set that includes Microsoft Azure, Intranet, Soft Skills, Programming, Management and more. Travis Cornell has 3 emails and 1 mobile phone numbers on RocketReach.
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