At Avaya, we give our customers the freedom to take their business in the directions that benefit them most. We provide the paths for both customers and their employees where every moment big and small can drive in the moment, memorable experiences. The journey is theirs at the pace that makes sense for them with the innovation without disruption they need now and the solutions they can invest in the future.
Five9 provides a comprehensive suite of CX solutions, powered by Five9 Genius AI, to elevate customer experiences that deliver better business outcomes in the era of The New CX. The New CX redefines how brands connect with customers through seamless and efficient AI-driven journeys that anticipate and meet each customer’s unique needs. Our unified cloud-native offering enables AI and human agents to create hyper-personalized customer experiences, so every customer interaction is more connected, effortless, and personal. Trusted by 3,000+ customers and 1,400+ partners globally, Five9 brings together the power of our AI, our platform, and our people to drive AI-elevated CX.
Five Nine Solutions started in 2013 by our President Ricky Malone. By 2016 it took the Lone Star State by storm as the firm moved the headquarter office to Houston, Texas. The company, previously located in Louisiana, outgrew their hometown roots as they continued to rapidly expanded across the south. Currently, the organization boasts nine locations centered in Texas and expanding throughout Louisiana, Texas, and Oklahoma. Recently released projections depict further growth occurring before the end of the year.
As Five Nine Solutions, Inc. moved to Houston, they prepared to launch two other campaigns while training and developing new market managers to oversee our new expansions.
At this moment we are looking to expand into new markets in the next few years. Our goal is to expand nationally by the end of the year. As a rapidly growing company, we are constantly looking for new talent to drive this growth and help us build into the future.
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